Connect Jira Service Management and Zadarma to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Jira Service Management with Zadarma - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Create Callback" in Zadarma.

You’re connected!

Zapier seamlessly connects Jira Service Management and Zadarma, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
Notify Answer
Triggers when a new "notify answer" is created.
Trigger
Instant
Try It
Notify to Facebook Messenger
Triggeres when receiving message for facebook messenger.
Trigger
Instant
Try It
Notify Out Answer
Triggers when a new "notify out answer" is created.
Trigger
Instant
Try It

Notify Out Missed
Triggers when a new "notify out missed" is created.
Trigger
Instant
Try It
Notify SMS
Triggeres when receiving sms.
Trigger
Instant
Try It

- Callback phone number
  Required
- Internal number
  Required
Action
Write
- Customer Id
  Required
- content
  Required
Action
Write
- Lead Name
  Required
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Phone Number
  Required
Action
Write
- Phone Number
  Required
- Message
  Required
Action
Write
- Event Id
  Required
- Title
- Description
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Notify End
Triggers when a new "notify end" is created.
Trigger
Instant
Try It
Notify Missed
Triggers when a new "notify missed" is created.
Trigger
Instant
Try It
Notify Out End
Triggers when a new "notify out end" is created.
Trigger
Instant
Try It
Notify Out Start
Triggers when a new "notify out start" is created.
Trigger
Instant
Try It
Notify Start
Triggers when a new "notify start" is created.
Trigger
Instant
Try It
- Customer Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Title
  Required
- Description
  Required
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
- Phone Number
  Required
Action
Write
- Facebook Messenger PSID
  Required
- Message text
  Required
- Sender full name
- Time
Action
Write
- Customer Id
  Required
- Customer Name
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Lead Id
  Required
- Lead Name
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and Zadarma to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Jira Service Management to Zadarma integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Zadarma

Zadarma is a VOIP client for support and sales teams that helps agents increase their productivity.

Learn moreLearn moreHelpHelp