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Connect Jira Service Management and SMSAPI to unlock the power of automation

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Zapier makes it easy to integrate Jira Service Management with SMSAPI - no code necessary. See how you can get setup in minutes.

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Jira Service Management logo
Jira Service Management
Jira Service Management logo
Jira Service Management
1. Choose trigger event
SMSAPI logo
SMSAPI
SMSAPI logo
SMSAPI
2. Choose action
Jira Service Management logo
1. Select the event
Setup
Test
Jira Service Management logo
Jira Service Management
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Create Contact" in SMSAPI.

You’re connected!

Zapier seamlessly connects Jira Service Management and SMSAPI, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
  • SMSAPI triggers, actions, and search
    New Inbound SMS

    Triggers whenever a new SMS is received on your SMSAPI account.

    Trigger
    Polling
    Try It
    • Contact Phone Number
      Required
    • Delete Contact From All Groups?
      Required
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Contact Group
      Required
    • Contact Phone Number
      Required
    • First Name
    • Last Name
    • Email
    • Contact Description
    Action
    Write
    • Sender Name
      Required
    • Phone Number
      Required
    • Message
      Required
    • Normalize Characters
      Required
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and SMSAPI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your Jira Service Management to SMSAPI integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
HelpHelp
Related categories
Customer Support
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smsapi logo
About SMSAPI
SMSAPI allows you to send text messages automatically. Messages can be fully personalized. You can set a custom sender name up to 11 characters long.
Learn moreLearn moreHelpHelp
Related categories
Phone & SMS

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