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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer Account" from Ingram Micro Cloud Marketplace.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Ingram Micro Cloud Marketplace and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer Account
Triggers when a new customer account is created.
Trigger
Polling
Try It
- Status
- Report Format
- Report Type
- First Day of the Report Data
- Last Day of the Report Data
Trigger
Polling
Try It
- Customer Name
  Required
- External ID
- Language
  Required
- City
  Required
- Country
  Required
- Postal / Zip Code
  Required
- State
- Street Address
  Required
- Address Extension
- Tax Registration ID
- Additional Attributes (Names)
- Additional Attributes (Values)
- Contact Type
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone Number
  Required
Action
Write
- Report Name
  Required
- Period Start Date
  Required
- Period End Date
- Report Format
Action
Write
- Customer Name
- E-mail Address
- External Identifier
Action
Search

- Product Name
- Service Name
- MPN
Action
Search
- Customer Account Identifier
- Created After
- Created Before
- Status
Action
Search

- Order ID
  Required
Action
Search
- Subscription Identifier
  Required
Action
Search
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

- Status
- Status Code
- Created After
- Created Before
Trigger
Polling
Try It
- Status
Trigger
Polling
Try It
- Customer ID
  Required
- Order Type
  Required
- Purchase Order (PO) Number
- Product ID
- Manufacturer Part Number (MPN)
- Billing Period Duration
- Billing Period Type
- Quantity
  Required
- Subscription ID
- New Manufacturer Part Number (MPN)
- New Product ID
- Special Price (Value)
- Special Price (Currency)
- Parameters (Names)
- Parameters (Values)
- Vendor (Manufacturer)
- Attribute Key
- Attribute Value
Action
Write
- Customer ID
  Required
- Customer Name
- External ID
- City
- Country
- Postal / Zip Code
- State
- Street Address
- Address Extension
- Tax Registration ID
- Status
- Contact Type
- First Name
- Last Name
- Email
- Phone Number
Action
Write
- Customer ID
- Subscription ID
- Order Number
- Status
- Created After
- Created Before
- Internal Status Code
Action
Search
- Name
- Format
- Status
- Type
- Period Start Date
- Period End Date
Action
Search
- Customer Account Identifier
  Required
Action
Search
- Report ID
  Required
Action
Search
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Ingram Micro Cloud Marketplace and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Ingram Micro Cloud Marketplace to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Ingram Micro Cloud Marketplace

Integrate your eCommerce, CRM, billing and ERP systems with Cloud Marketplace. Put the most time-consuming, frustrating aspects of reconciling your systems on autopilot—and focus instead on growing your business.

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Related categories

Commerce

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).