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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Event Ticket Bought" from Kommunity.

Add your action

An action happens after the trigger—such as "Create Reply to Ticket" in Helpy Pro.

You’re connected!

Zapier seamlessly connects Kommunity and Helpy Pro, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Community Slug
  Required
- Event Slug
  Required
Trigger
Instant
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- Kommunity Name
  Required
- Event Name
  Required
Trigger
Instant
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- Kommunity Name
  Required
- Event Name
  Required
Trigger
Instant
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- Kommunity Name
  Required
- Event Name
  Required
Trigger
Instant
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Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
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New User Created
Triggers when a new user is created.
Trigger
Polling
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- Tag
  Required
Trigger
Instant
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- Ticket Subject
  Required
- TIcket Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write

- Kommunity Name
  Required
Trigger
Instant
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- Kommunity Name
  Required
Trigger
Instant
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- Community Name
  Required
Trigger
Instant
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Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
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- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- User ID
  Required
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Kommunity and Helpy Pro to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Kommunity to Helpy Pro integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Kommunity

Kommunity is a social event platform where you can grow your community, organize events, and communicate with members in one place.

HelpHelp

Related categories

Event Management

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.