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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Lead Opens" from omni.us.

Add your action

An action happens after the trigger—such as "Add Booking" in GorillaDesk.

You’re connected!

Zapier seamlessly connects omni.us and GorillaDesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Opens
Triggers when a customer opens an OmniOutreach email
Trigger
Polling
Try It
Lead Sent
Triggers when a new campaign sequence is sent to a lead
Trigger
Polling
Try It
- Start DateTime
  Required
- First Name
  Required
- Last Name
- Email
  Required
- Mobile Phone
  Required
- Address
  Required
- Notes
Action
Write
- Account ID
  Required
- Account No
- First Name
  Required
- Last Name
- Primary Email
- Company Name
- Source
- Top Note
- Notes
- Phones
- Contact First Name
- Contact Last Name
- Contact Email
- Contact First Phone
- Contact Second Phone
- Contacts
- Address Name
- Street 1
- Street 2
- City
- State
- Zip
- Latitude
- Longitude
- Bill To
- Address To
- Billing street 1
- Billing Street 2
- Billing City
- Billing State
- Billing Zip
- Billing Email
- Billing Email cc
- Location Notes
- Location Sms To
- Location Email To
- Locations
- Status Label
- Created By
- Date Created
Action
Write

Lead Replies
Triggers when new campaign got replied from customer
Trigger
Polling
Try It
- Campaigns
  Required
- First Name
  Required
- Last Name
- Email Address
  Required
- Phone
- Company Name
- Country
Action
Write
- Account Number
- First Name
  Required
- Last Name
- Primary Email
- Company Name
- Source
- Primary Phone
- Phones
- Top Note
- Contact First Name
- Contact Last Name
- Contact Email
- Contact First Phone
- Contact Second Phone
- Contacts
- Address Name
- Street 1
- Street 2
- City
- State
- Zip
- Latitude
- Longitude
- Bill To
- Address To
- Billing Street 1
- Billing Street 2
- Billing City
- Billing State
- Billing Zip
- Billing Email
- Billing Email Cc
- Location Notes
- Sms To
- Email To
- Locations
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect omni.us and GorillaDesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your omni.us to GorillaDesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About omni.us

Omni.us is an Email Marketing automation tool to organize campaigns leads and keep your campaign on track.

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Related categories

Marketing Automation

About GorillaDesk

GorillaDesk is a field service management system combining scheduling, invoicing, and many more features in one application.