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How Zapier works
Zapier makes it easy to integrate Gong with WhatsApp Notifications - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call" from Gong.
Add your action
An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.
You’re connected!
Zapier seamlessly connects Gong and WhatsApp Notifications, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Accessible Workspaces
- Available Saved Searches
Try ItTriggerInstant- 1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required
- 2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
- 2. THE VIEWING EVENT - What's The ID Of The Event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite- TemplateRequired
ActionWrite
- ActionWrite
- 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
- 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
- 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
- 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required
- 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required
- 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
- 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite
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Learn how to automate WhatsApp Notifications on the Zapier blog
Frequently Asked Questions about Gong + WhatsApp Notifications integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and WhatsApp Notifications
How can I integrate Gong with WhatsApp Notifications?
To integrate Gong with WhatsApp Notifications, you'll need to set up a workflow where specific triggers in Gong lead to actions in a connected WhatsApp account. This can be done through our integration platform by choosing Gong as a trigger app and WhatsApp as the action app.
What triggers are available when integrating Gong with WhatsApp?
When integrating Gong with WhatsApp, you can set triggers such as 'Deal Stage Changed', 'New Call Recording', or 'Call Score Below Threshold' in Gong, which will prompt specific notifications through WhatsApp.
Can I customize the message sent via WhatsApp for specific triggers from Gong?
Yes, you can customize the message content sent via WhatsApp. When setting up your action step, you'll have the option to include dynamic fields from Gong that can personalize each message according to the specific trigger.
What type of notifications can be sent from Gong to WhatsApp?
Notifications sent from Gong to WhatsApp can include text messages that notify users about deals progressing, alerts for any calls scoring below expectations, or reminders of scheduled calls and meetings.
Is it possible to notify a team on WhatsApp when a call is recorded in Gong?
Yes, you can notify a team on WhatsApp whenever there's a new call recorded in Gong. Set 'New Call Recording' as the trigger in your integration setup and specify your team’s group chat or contact list for messaging.
Do I need special permissions in my apps to set up this integration?
You will need sufficient permissions in both Gong and your targeted WhatsApp account. This typically means having admin access or equivalent rights in order to authorize connections and manage integration settings across both platforms.
Can notifications be scheduled at certain times after being triggered by an action in Gong?
While immediate notifications are most common, it is possible to schedule them by using delay options available during setup. You’ll be able to specify if they should go out instantly or wait until a predetermined time frame following the trigger event.