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Gong
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Gong
1. Choose trigger event
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WhatsApp Notifications
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WhatsApp Notifications
2. Choose action
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1. Select the event
Setup
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Gong
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from Gong.

Add your action

An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.

You’re connected!

Zapier seamlessly connects Gong and WhatsApp Notifications, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Accessible Workspaces
    • Available Saved Searches
    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?
      Required
    • 2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
    • 2. THE VIEWING EVENT - What's The ID Of The Event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Template
      Required
    Action
    Write
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • Email Addresses
      Required
    • Delimiter
    • Sharing Message Subject
    • Sharing Message Body
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?
      Required
    • 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")
      Required
    • 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
    • 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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Connect Gong and WhatsApp Notifications to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate WhatsApp Notifications on the Zapier blog

Make work flow with AI

Level up your Gong to WhatsApp Notifications integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Gong + WhatsApp Notifications integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and WhatsApp Notifications

How can I integrate Gong with WhatsApp Notifications?

To integrate Gong with WhatsApp Notifications, you'll need to set up a workflow where specific triggers in Gong lead to actions in a connected WhatsApp account. This can be done through our integration platform by choosing Gong as a trigger app and WhatsApp as the action app.

What triggers are available when integrating Gong with WhatsApp?

When integrating Gong with WhatsApp, you can set triggers such as 'Deal Stage Changed', 'New Call Recording', or 'Call Score Below Threshold' in Gong, which will prompt specific notifications through WhatsApp.

Can I customize the message sent via WhatsApp for specific triggers from Gong?

Yes, you can customize the message content sent via WhatsApp. When setting up your action step, you'll have the option to include dynamic fields from Gong that can personalize each message according to the specific trigger.

What type of notifications can be sent from Gong to WhatsApp?

Notifications sent from Gong to WhatsApp can include text messages that notify users about deals progressing, alerts for any calls scoring below expectations, or reminders of scheduled calls and meetings.

Is it possible to notify a team on WhatsApp when a call is recorded in Gong?

Yes, you can notify a team on WhatsApp whenever there's a new call recorded in Gong. Set 'New Call Recording' as the trigger in your integration setup and specify your team’s group chat or contact list for messaging.

Do I need special permissions in my apps to set up this integration?

You will need sufficient permissions in both Gong and your targeted WhatsApp account. This typically means having admin access or equivalent rights in order to authorize connections and manage integration settings across both platforms.

Can notifications be scheduled at certain times after being triggered by an action in Gong?

While immediate notifications are most common, it is possible to schedule them by using delay options available during setup. You’ll be able to specify if they should go out instantly or wait until a predetermined time frame following the trigger event.

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About WhatsApp Notifications
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