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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer(s)" from EKM.

Add your action

An action happens after the trigger—such as "Create Entry" in Desk-Net.

You’re connected!

Zapier seamlessly connects EKM and Desk-Net, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer(s)
Triggers when new Customers are created in your account.
Trigger
Polling
Try It
New Paid Order(s)
Triggers when a new order is added that payment has been taken for.
Trigger
Polling
Try It
New Order Status
Triggers when a new Order Status is created in your account.
Trigger
Polling
Try It
New Product
Triggers when a new Product is created in your account.
Trigger
Polling
Try It
- First Name
  Required
- Last Name
  Required
- Last Login Date
- Order Count
- Loyalty Points
- Created Date
- Modified Date
- Email Address
- Last Login Attempt Date
- Locked
- Locked Date
- Lock End Date
- Is Subscribed to Newsletter?
- Send Account Created Email?
Action
Write

- Product Id
  Required
- Name
  Required
- Description
- Number in Stock
  Required
- Price
  Required
- RRP. Defaults to 0.
- Should charge delivery? Defaults to true.
- Is a special offer? Defaults to true.
- Product Weight. Defaults to 0.
- Can be added to cart? Defaults to true.
- Is tax applicable? Defaults to true.
- Is live? Defaults to true.
  Required
- Last Modified
  Required
Action
Write
- Story status
- Slug
- Description/title
- Note
- Groups
  Required
- Event
- Event start (date)
- Event start (time)
- Event end (date)
- Event end (time)
- Tasks
- Task
- User
- Include external
- Task deadline
- Deadline date
- Deadline time
- Task note
Action
Write

- Order Status
  Required
Trigger
Polling
Try It
New Orders
Triggers when new Orders are created in your account.
Trigger
Polling
Try It
- Order Status
  Required
Trigger
Polling
Try It
- Parent Product Id
  Required
Trigger
Polling
Try It
- Name
  Required
- Description
- Number in Stock
  Required
- Price
  Required
- RRP. Defaults to 0.
- Should charge delivery? Defaults to true.
- Is a special offer? Defaults to true.
- Product Weight. Defaults to 0.
- Can be added to cart? Defaults to true.
- Is tax applicable? Defaults to true.
- Is live? Defaults to true.
  Required
- Last Modified
  Required
Action
Write
- Parent Product
  Required
- Name
  Required
- Description
- Number in Stock
  Required
- Price
  Required
- RRP. Defaults to 0.
- Should charge delivery? Defaults to true.
- Is a special offer? Defaults to true.
- Product Weight. Defaults to 0.
- Can be added to cart? Defaults to true.
- Is tax applicable? Defaults to true.
- Is live? Defaults to true.
  Required
- Last Modified
  Required
Action
Write

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Connect EKM and Desk-Net to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your EKM to Desk-Net integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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Related categories

eCommerce

About Desk-Net

Desk-Net is a content calendar tool for newsrooms, publishers and communications teams.