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Zapier makes it easy to integrate SMS.to with Customer.io - no code necessary. See how you can get setup in minutes.

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SMS.to
SMS.to logo
SMS.to
1. Choose trigger event
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Customer.io
Customer.io logo
Customer.io
2. Choose action
SMS.to logo
1. Select the event
Setup
Test
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SMS.to
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact in a List" from SMS.to.

Add your action

An action happens after the trigger—such as "Create or Update a Person" in Customer.io.

You’re connected!

Zapier seamlessly connects SMS.to and Customer.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • List ID
      Required
    Trigger
    Polling
    Try It
  • SMS.to triggers, actions, and search
    Recent Optouts

    Triggers for a new optout within last 1 hour.

    Trigger
    Polling
    Try It
    • Phone
      Required
    • First Name
    • Last Name
    • Email
    • Custom Field 1
    • Custom Field 2
    • List ID
      Required
    Action
    Write
    • Id
      Required
    • Email Address
    • Attributes
    Action
    Write
  • SMS.to triggers, actions, and search
    Recent Inbound SMS

    Triggers when a new SMS is received

    Trigger
    Polling
    Try It
    • Message
      Required
    • To
      Required
    • Sender ID
    • Callback URL
    Action
    Write
    • Message
      Required
    • To
      Required
    • Sender ID
    • Callback URL
    • Scheduled
    Action
    Write
    • Anonymous Event Name
      Required
    • Anonymous ID
      Required
    • Anonymous Event Data
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SMS.to and Customer.io to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Customer.io on the Zapier blog

Make work flow with AI

Level up your SMS.to to Customer.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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About SMS.to
SMS.to is a SMS Marketing tool to organize contact lists and send campaigns and messages.
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Related categories
Phone & SMS
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customerio logo
About Customer.io
With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.
Learn moreLearn moreHelpHelp
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