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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Order Batch – Completed" from Goody.

Add your action

An action happens after the trigger—such as "Create or Update a Person" in Customer.io.

You’re connected!

Zapier seamlessly connects Goody and Customer.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Order Batch – Completed
Triggers when an order batch is fully completed and all orders for the order batch have been created.
Trigger
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Order – Created
Triggers when an order is created and is ready to be opened.
Trigger
Instant
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Order – Gift Accepted
Triggers when a gift has been accepted by the recipient.
Trigger
Instant
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Order – Shipped
Triggers when an order starts shipping. If there are multiple shipments, this is called for the first.
Trigger
Instant
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- Order ID
  Required
Action
Write

- Order Batch ID
  Required
Action
Search
- Order ID
  Required
Action
Search

- Anonymous Event Name
  Required
- Anonymous ID
  Required
- Anonymous Event Data
Action
Write

Order Batch – Created
Triggers when an order batch is created. For scheduled batches or batches with more than 10 recipients, use the Order Batch – Completed trigger to be notified when the order batch is fully sent.
Trigger
Instant
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Order – Delivered
Triggers when an order is fully delivered. If there are multiple shipments, this is called when all shipments are delivered.
Trigger
Instant
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Order – Gift Opened
Triggers when a gift is opened by the recipient.
Trigger
Instant
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Order – Thank You Note Added
Triggers when a recipient adds a thank you note to a order after accepting it.
Trigger
Instant
Try It
- From Name
  Required
- Send Method
  Required
- First Name
  Required
- Last Name
- Email
- Phone
- Product ID
- Product URL
- Quantity
  Required
- Variable Price
- Message
- Card ID
- Payment Method
- Scheduled Send On
- Expires At
- Workspace
- Swap
Action
Write
- Order Batch ID
  Required
Action
Search
- Id
  Required
- Email Address
- Attributes
Action
Write
- Id
  Required
- Event Name
  Required
- Event Data
Action
Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Goody and Customer.io to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Customer.io on the Zapier blog

Make work flow with AI

Level up your Goody to Customer.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Goody

Goody lets you send gifts and physical products without handling any logistics. Send gifts from our curated catalog without an address.

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Related categories

eCommerce

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.

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