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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Response" from Nicereply.

Add your action

An action happens after the trigger—such as "Create Company" in Custify.

You’re connected!

Zapier seamlessly connects Nicereply and Custify, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Response
Triggers when a new response is submitted.
Trigger
Instant
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- Segment
  Required
Trigger
Instant
Try It
- Segment
  Required
Trigger
Instant
Try It
- Playbook
  Required
Trigger
Instant
Try It
- User ID
- Email
- CSAT score
  Required
- Comment
- Submitted At
Action
Write

- User ID
  Required
- Company ID
  Required
Action
Write
- User ID
- Email
- NPS score
  Required
- Comment
- NPS date and time
Action
Write

- Company ID
  Required
- Task name
  Required
- Task description
- Task due date
- Task priority
  Required
Action
Write
- New custom attribute
Action
Write
- Email
  Required
Action
Search
- Email
  Required
- New custom attribute
Action
Search or write

- Segment
  Required
Trigger
Instant
Try It
- Segment
  Required
Trigger
Instant
Try It
- Playbook
  Required
Trigger
Instant
Try It
- New custom attribute
Action
Write
- Event name
  Required
- Event date and time
  Required
- User ID
- Email
- Company ID
- Metadata
Action
Write
- Company ID
- User ID
- Text
  Required
Action
Write
- New custom attribute
Action
Write
- New custom attribute
Action
Write
- Company name
- Company ID
Action
Search
- Company name
- Company ID
- New custom attribute
Action
Search or write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Nicereply and Custify to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Nicereply to Custify integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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Related categories

Forms & Surveys

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Custify

Custify is a customer success platform that helps you better meet customers' needs, reducing churn and increasing lifetime value.