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Connect Dialpad and ChatGPT (OpenAI) to unlock the power of automation

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Zapier makes it easy to integrate Dialpad with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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Dialpad
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Dialpad
1. Choose trigger event
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ChatGPT (OpenAI)
ChatGPT (OpenAI) logo
ChatGPT (OpenAI)
2. Choose action
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1. Select the event
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Dialpad
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call State Changed" from Dialpad.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

You’re connected!

Zapier seamlessly connects Dialpad and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Message
    • Images
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Model
      Required
    • Analysis Type
      Required
    • Info_1
    Action
    Write
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Message
    • Image
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Info_1
    • Max Tokens
    • Model
      Required
    • Temperature
    Action
    Write

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Dialpad and ChatGPT (OpenAI)

Track call sentiment for personalized follow-ups.

When a call state changes in Dialpad—such as ending a call—Zapier can automatically analyze the sentiment of the call transcript using ChatGPT. This provides business owners with insights into customer emotions, helping them personalize follow-ups or address potential issues, thereby improving customer satisfaction.

Business Owner
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Streamline call-to-email follow-ups.

When a new call is made in Dialpad, Zapier can trigger ChatGPT to draft a follow-up email summarizing key points or agreements from the call. This saves sales teams time in drafting emails while ensuring quick and personalized communication, which can boost conversion rates.

Sales Ops

Learn how to automate Dialpad on the Zapier blog

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your Dialpad to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Dialpad + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dialpad and ChatGPT (OpenAI)

What are the main functionalities of the Dialpad and ChatGPT integration?

Our Dialpad and ChatGPT integration allows users to automate responses and generate conversational interactions directly from within Dialpad. With specific triggers, such as receiving a new call or message, ChatGPT can respond with intelligent actions like summarizing calls or generating automatic replies.

How can I set up a trigger for new calls in Dialpad using ChatGPT?

To set up a trigger for new calls in Dialpad with ChatGPT, navigate to your integration settings and select 'New Call' as the trigger event. From there, you can customize what action ChatGPT should take, such as summarizing the call content or generating a follow-up email draft.

Is it possible to use previous chat summaries as triggers in our workflow?

Yes, you can use previous chat summaries as triggers within your workflow. This allows for seamless continuation of conversation threads, enabling ChatGPT to analyze historical data and respond accordingly during ongoing interactions in Dialpad.

What kind of actions can be automated when integrating these platforms?

When integrating Dialpad with ChatGPT, various actions can be automated such as sending instant responses to voice mails, generating detailed call transcripts, and creating scheduled follow-ups based on conversation analysis.

Can I customize the responses generated by ChatGPT for specific triggers in Dialpad?

Absolutely! Our system allows customization of responses generated by ChatGPT based on specific triggers in Dialpad. You can tailor these automated messages to suit different scenarios or customer inquiries.

How does the integration handle multiple simultaneous triggers from different users?

The integration is designed to efficiently manage multiple simultaneous triggers from different users by queuing tasks appropriately and ensuring that each inquiry receives an individualized response from ChatGPT without delay.

What happens if there's an error during a triggered action between Dialpad and ChatGPT?

In case of an error during a triggered action between these platforms, our system will log details of the error and attempt retries automatically. Additionally, we provide notifications so you are always informed about any disruptions.

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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
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About ChatGPT (OpenAI)
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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