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Zapier makes it easy to integrate ChatBot with Confluence Cloud - no code necessary. See how you can get setup in minutes.

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ChatBot logo
ChatBot
ChatBot logo
ChatBot
1. Choose trigger event
Confluence Cloud logo
Confluence Cloud
Confluence Cloud logo
Confluence Cloud
2. Choose action
ChatBot logo
1. Select the event
Setup
Test
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ChatBot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Create Page or Blog Post" in Confluence Cloud.

You’re connected!

Zapier seamlessly connects ChatBot and Confluence Cloud, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • ChatBot triggers, actions, and search
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • Site
      Required
    • Space
      Required
    Trigger
    Polling
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Site
      Required
    • Specific Content ID
    • ExplainIgnoredWithContent
    • Space
      Required
    • Type
      Required
    • Search phrase
    • Title
      Required
    • Body
      Required
    • Parent Page
    Action
    Search or write
    • Site
      Required
    • Space
    • Type
    Trigger
    Polling
    Try It
    • Site
      Required
    • Space
      Required
    • Type
      Required
    • Title
      Required
    • Body
      Required
    • Parent Page
    Action
    Write
    • Site
      Required
    • Specific Content ID
    • ExplainIgnoredWithContent
    • Space
    • Type
    • Search phrase
    Action
    Search

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect ChatBot and Confluence Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate ChatBot on the Zapier blog

Make work flow with AI

Level up your ChatBot to Confluence Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ChatBot + Confluence Cloud integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Confluence Cloud

How do I integrate ChatBot with Confluence Cloud?

To integrate ChatBot with Confluence Cloud, you can use our platform to set up a workflow that triggers certain actions in Confluence. Create a Zap where the trigger event would be a specific interaction within ChatBot, like receiving a message from users, and select actions such as creating or updating a page in Confluence Cloud.

Can I automatically create Confluence pages from chat interactions?

Yes, by setting up a trigger in ChatBot for specific interactions, such as capturing certain keywords or phrases, you can configure an action to automatically create pages in Confluence Cloud using data from the interaction.

What types of triggers are available for integrating ChatBot and Confluence Cloud?

Triggers can include user messages containing specific keywords, bot responses matching defined patterns, or other interaction metrics occurring within the ChatBot environment.

Is it possible to update existing Confluence pages via the ChatBot integration?

Absolutely. You can set up actions that allow your bot's interactions to automatically update information on existing Confluence pages. Simply use the update page action in your workflow setup.

Does integrating with Confluence Cloud support handling rich text?

Yes, when you automate tasks such as creating or updating pages in Confluence through our integration tool, these tasks support rich text formatting based on HTML or markdown inputs from ChatBot conversations.

Are there predefined templates available for tasks between ChatBot and Confluence?

We offer predefined templates which help you quickly set up typical workflows between ChatBot and Confluence Cloud like task creation or information updates without starting from scratch.

How do I troubleshoot if my integration between ChatBot and Confluence is not working correctly?

First, verify if the trigger events are appropriately capturing intended interactions within ChatBot. Next, ensure that the connection settings with Confluence are correct and that there are no authorization issues. Check logs for any error messages which may indicate what went wrong during executions.

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Confluence Cloud
Confluence is where you create, organize and discuss work with your team. This integration connects to cloud-hosted instances of Confluence. Use the 'Confluence Server' app for server-hosted instances.
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Connect ChatBot to Confluence Cloud on the world's largest no-code automation platform

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