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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Package Booked" from Introwise.

Add your action

An action happens after the trigger—such as "Create Account" in c2a.

You’re connected!

Zapier seamlessly connects Introwise and c2a, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Trigger for
  Required
Trigger
Instant
Try It
- Trigger for
  Required
Trigger
Instant
Try It
Synchronized Call
Triggers when a call was synchronized.
Trigger
Instant
Try It
Outgoing Call
Triggers when a new outgoing call is created.
Trigger
Instant
Try It
- External id
- Label
  Required
- Description
- Location
- Fullday
- Date from
- Date to
- Campaign
- Whole organization
- Tag list
Action
Write

- Account
  Required
- External ID
- Name
- Number
- E-mail
- Additional identifier 1
- Additional identifier2
- Additional identifier 3
- Blocked all actions
- Used to phone call
- Used to sms
- Used to vms
- Used to fax
- Used to email
- Role list
- Default
- Active
- Overwrite existing?
Action
Write
- External ID
- Name
- Phone number
- Email
- Additional identifier 1
- Additional identifier 2
- Additional identifier 3
- Additional identifier 4
- Relation status
- Trade
Action
Write

- Phone number
  Required
- Campaign
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- External ID
- Name
  Required
- PESEL
- NIP
- REGON
- KRS
- NRB
- Additional Identifier 1
- Additional Identifier 2
- Additional Identifier 3
- Additional Identifier 4
- Legal Personality
- Relation Status
- Trade
Action
Search or write

- Trigger for bookings made for
  Required
Trigger
Instant
Try It
- Workflow
  Required
Trigger
Instant
Try It
Unanswered Call
Triggers when a unanswered Call is occurs.
Trigger
Instant
Try It
- External ID
- Name
  Required
- PESEL
- NIP
- REGON
- KRS
- NRB
- Additional Identifier 1
- Additional Identifier 2
- Additional Identifier 3
- Additional Identifier 4
- Legal Personality
- Relation Status
- Trade
Action
Write
- External ID
- Subject Type
  Required
- Subject ID
  Required
- Address Type
- Address Status
- Street
- City
- Postcode
- Country
- Country Code
- Province
Action
Write
- External ID
- Account
  Required
- Campaign
- Deal Type
- Deal status
- Deal Source
- Deal Source Channel
- Deal Category
- Amount
- Description
  Required
- Scheduled at
  Required
- Tag list
Action
Write
- External ID
- Subject ID
  Required
- Subject Type
  Required
- Task Type
  Required
- Campaign
- Max tries
  Required
- Min range between tries
  Required
- Scheduled at
  Required
- Finished at
  Required
- Next try at
  Required
Action
Write
- Phone number
  Required
- Message
  Required
- Integrated Application (SMS presentation)
- Campaign
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- External ID
- Name
- Phone number
- Email
- Additional identifier 1
- Additional identifier 2
- Additional identifier 3
- Additional identifier 4
- Relation status
- Trade
Action
Search or write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Introwise and c2a to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Introwise to c2a integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Introwise

Introwise is an all-in-one business platform with scheduling, payments, video calls, no-code booking page builder and a lightweight CRM.

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Related categories

Scheduling & Booking

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.