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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from SmartDialog.

Add your action

An action happens after the trigger—such as "Manage Member LiveChat" in WOZTELL.

You’re connected!

Zapier seamlessly connects SmartDialog and WOZTELL, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Customer
  Required
- Service
  Required
Trigger
Instant
Try It
- Customer
  Required
Action
Write
- Sender
- Message content
  Required
- Protocol
  Required
- Customer
  Required
- Address
  Required
Action
Write
- WOZTELL Facebook Channel
  Required
- Channel Environment
  Required
- Triggered messages
  Required
Trigger
Instant
Try It
- WOZTELL Webchat Channel
  Required
- Channel Environment
  Required
- Triggered messages
  Required
Trigger
Instant
Try It

- How to get the member Id
- Member Id
  Required
- Active LiveChat
  Required
Action
Write
- How to get WOZTELL member id
- Channel Name
  Required
- Member Id
  Required
- Message Type
  Required
Action
Write

- How to get the WOZTELL member Id
- WebChat channel
  Required
- Member Id
  Required
- Message type
  Required
Action
Write
- Customer Phone number
  Required
- WOZTELL Channel
  Required
- Template
  Required
- Template Languages
  Required
Action
Write
- test
- Member Id
  Required
- Tag name
  Required
- Add or Remove
  Required
Action
Write

- Customer
  Required
- Active
  Required
- Phone
  Required
- Email
- Firstname
- Lastname
- Gender
- Birthyear
- Street Address
- Zipcode
- City
- Countrycode
- Custom Properties
- Phonenumber Regions
Action
Write
- Customer
  Required
- Phone
  Required
Action
Write
- Customer
  Required
- Active
  Required
- Phone
  Required
- Email
- Firstname
- Lastname
- Gender
- Birthyear
- Street Address
- Zip Code
- City
- Country Code
- Custom Properties
- Phonenumber Regions
Action
Write
- WOZTELL Instagram Channel
  Required
- Channel Environment
  Required
- Triggered messages
  Required
Trigger
Instant
Try It
- WOZTELL Channel
  Required
- Channel Environments
  Required
- Triggered messages
  Required
Trigger
Instant
Try It
- How to get the WOZTELL member id
- Choose between memberId or recipientId
- WOZTELL channel
  Required
- Tree id
  Required
- Node id
  Required
- Preaction
  Required
- Response
  Required
- Postaction
  Required
Action
Write
- How to get WOZTELL member id
- Instagram Channel
- Member Id
  Required
- Message Type
  Required
Action
Write
- info
- WOZTELL Channel
  Required
- Customer Phone number
  Required
- Message Type
  Required
Action
Write
- How to get WOZTELL member Id
- Member Id
  Required
- Opt-Out
  Required
Action
Write
- How to get the WOZTELL member id
- Member Id
  Required
- Language
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect SmartDialog and WOZTELL to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your SmartDialog to WOZTELL integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SmartDialog

SmartDialog is a platform used to send and receive SMS- and WhatsApp messages. It offers a wide variety of smart messaging services.

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Related categories

Phone & SMS

About WOZTELL

WOZTELL is a conversational platform to manage and automate customers’ communications on WhatsApp Cloud API, Facebook, Instagram and Webchat