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Choose a Trigger
Choose an Action
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SysAid
SysAid
1. Choose trigger event
Onro
Onro
2. Choose action
1. Select the event
Setup
Test
SysAid
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Service Record" from SysAid.
Add your action
An action happens after the trigger—such as "Create On-Demand Order" in Onro.
You’re connected!
Zapier seamlessly connects SysAid and Onro, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- User Defined NameRequired
- Service Record Type
- Title
- Description
- Category
- Status
- Request user
- Assigned to
- Admin group
- Company
- Email Account
- Impact
- Location
- Main CI
- Priority
- Responsible Admin
- SR Custom Int 1
- SR Custom Int 2
- SR Custom List 1
- SR Custom List 2
- SR Custom Text 1
- SR Custom Text 2
- Sub Type
- Urgency
- Weight
Try ItTriggerInstant- User Defined NameRequired
- Service Record TypeRequired
- Request user
- TitleRequired
- DescriptionRequired
- Admin group
- Assigned to
- Classification
- Closure Information
- Followup Actual Date
- Followup Planned Date
- Followup Text
- Followup User
- Impact
- Location
- Main CI
- Priority
- Resolution
- Responsible Admin
- Solution
- SR Custom Date 1
- SR Custom Date 2
- SR Custom Int 1
- SR Custom Int 2
- SR Custom List 1
- SR Custom List 2
- SR Custom Text 1
- SR Custom Text 2
- Success Rating
- Urgency
- Weight
- Workaround
ActionWrite- Order TypeRequired
- serviceRequired
- Delivery MethodRequired
- Vehicle typeRequired
- Pickup addressRequired
- Pickup address coordinates longitude
- Pickup address coordinates latitude
- Pickup phone
- Pickup floor
- Pickup room
- Pickup fullName
- Pickup buildingBlock
- Pickup description
- Pickup email
- Pickup service point
- Pickup schedule Pickup Now
- Pickup schedule Date After
- Pickup schedule Date Before
- Dropoffs addressRequired
- Dropoffs room
- Dropoffs floor
- Dropoffs phone
- Dropoffs fullName
- Dropoffs buildingBlock
- Dropoffs address coordinates latitude
- Dropoffs address coordinates longitude
- Dropoffs customer Description
- Dropoffs schedule Date After
- Dropoffs schedule Date Before
- Dropoffs customer email
- Dropoffs service point
- Payment sideRequired
- Payment methodRequired
- Promo code
- Reference ID
ActionWrite
- User Defined NameRequired
- Service Record Type
- Title
- Description
- Category
- Status
- Request user
- Assigned to
- Admin group
- Company
- Email Account
- Impact
- Location
- Main CI
- Priority
- Responsible Admin
- SR Custom Int 1
- SR Custom Int 2
- SR Custom List 1
- SR Custom List 2
- SR Custom Text 1
- SR Custom Text 2
- Sub Type
- Urgency
- Weight
Try ItTriggerInstant- User Defined NameRequired
- # (SR ID)Required
- Urgency
- Priority
- Impact
- Title
- Description
- Admin group
- Assigned to
- Classification
- Closure Information
- Followup Actual Date
- Followup Planned Date
- Followup Text
- Followup User
- Location
- Main CI
- Resolution
- Responsible Admin
- Solution
- SR Custom Date 1
- SR Custom Date 2
- SR Custom Int 1
- SR Custom Int 2
- SR Custom List 1
- SR Custom List 2
- SR Custom Text 1
- SR Custom Text 2
- Success Rating
- Weight
- Workaround
ActionWrite- Order TypeRequired
- serviceRequired
- Delivery MethodRequired
- pickup addressRequired
- pickup address detail
- pickup address coordinates longitude
- pickup address coordinates latitude
- pickup phone
- pickup floor
- pickup room
- pickup fullName
- pickup buildingBlock
- pickup description
- pickup email
- pickup schedule Date After
- pickup schedule Date Before
- Pickup service point
- delivery addressRequired
- delivery address detail
- delivery phone
- delivery fullName
- delivery address coordinates latitude
- delivery address coordinates longitude
- delivery complete after
- delivery complete before
- delivery customer email
- Delivery service point
- payment SideRequired
- payment MethodRequired
- promo Code
- COD amount
- Draft
- Note
- Reference ID
ActionWrite
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Connect SysAid and Onro to integrate crucial parts of your business
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