Connect Jira Service Management and Yotpo to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Update Customer Profile Properties" in Yotpo.

You’re connected!

Zapier seamlessly connects Jira Service Management and Yotpo, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
Email Subscribed
Triggers when a new email subscriber is created in Yotpo.
Trigger
Instant
Try It
SMS Subscribed
Triggers when a new sms subscriber is created in Yotpo.
Trigger
Instant
Try It
- First Name
- Last Name
- Gender
- Account Creation time
- Account Status
- Tags
- Default Currency
- Default Language
- Custom Properties
Action
Write

- SMS Channel
- Status
- List ID
- Source
- Email Channel
- Status
- List ID
- Source
- Welcome_message_suppression
Action
Write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Email Unsubscribed
Triggers when an email subscriber is unsubscribed from Yotpo.
Trigger
Instant
Try It
SMS Unsubscribed
Triggers when an sms subscriber is unsubscribed from Yotpo.
Trigger
Instant
Try It
- Event Source
  Required
- Event Type
  Required
- Event Time
- External Event ID
  Required
- Event Properties
- Custom Properties
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and Yotpo to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Jira Service Management to Yotpo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

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Related categories

Customer Support

About Yotpo

Yotpo is an eCommerce marketing platform for customer reviews, SMS and email marketing, loyalty programs, and UGC to boost sales and customer trust.