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Set up your first integration
Quickly connect Infobip to Qualtrics with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Infobip with Qualtrics - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New SMS Message" from Infobip.
Add your action
An action happens after the trigger—such as "Create or Update Contact" in Qualtrics.
You’re connected!
Zapier seamlessly connects Infobip and Qualtrics, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- NumberRequired
Try ItTriggerInstant- FromRequired
- ToRequired
- TextRequired
- Notify URL
ActionWrite- From
- ToRequired
- TextRequired
- Select message language
ActionWrite- SurveyRequired
Try ItTriggerPolling
- NumberRequired
Try ItTriggerInstant- FromRequired
- ToRequired
- TextRequired
- Rich Viber message
- Is message promotional?
ActionWrite- FromRequired
- ToRequired
- TemplateRequired
ActionWrite- Mailing ListRequired
- ContactFirstName
- ContactLastName
- ContactEmailAddress
- PhoneNumber
- EmbeddedData
- External Reference
ActionWrite
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Connect Infobip and Qualtrics to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Learn how to automate Infobip on the Zapier blog
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Frequently Asked Questions about Infobip + Qualtrics integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Infobip and Qualtrics
How do I integrate Infobip with Qualtrics?
You can integrate Infobip with Qualtrics by setting up a connection through our platform, allowing you to trigger actions in Infobip from survey responses. Start by authenticating both accounts and configuring the triggers and actions according to your workflow needs.
Can I send SMS from Infobip based on Qualtrics survey responses?
Yes, once integrated, you can set up a trigger in Qualtrics based on survey responses that sends an SMS via Infobip. This involves selecting the appropriate criteria in Qualtrics that initiates the messaging action.
What types of triggers can be configured when integrating Infobip and Qualtrics?
Triggers can be configured based on survey completion, specific response conditions, or new submissions in Qualtrics. These triggers can then initiate communications or data handling processes in Infobip.
Is it possible to update contact information in Infobip using data from Qualtrics surveys?
Yes, you can set up an integration where submitting specific responses in a Qualtrics survey prompts an update of contact information within your Infobip account. This is managed by configuring appropriate actions linked to your trigger criteria.
How do we handle error notifications during the integration process between Infobip and Qualtrics?
Our system is designed to alert you of any issues during the integration process. You'll receive notifications detailing the error type and location, allowing for quick troubleshooting and resolution.
Can we automate follow-up messages using this integration?
Absolutely, once your Infobip and Qualtrics accounts are integrated, you can automate follow-up messages triggered by specific responses or survey completions. The setup allows customization of message content based on defined criteria.
What permissions are needed for integrating these two services?
You will need administrator access on both platforms to complete the integration process. This ensures that all required data permissions are available for setting triggers and performing actions between Infobip and Qualtrics.
