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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer" from Sharpei.

Add your action

An action happens after the trigger—such as "Create Ticket" in Gorgias.

You’re connected!

Zapier seamlessly connects Sharpei and Gorgias, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer
Triggers when a new customer is created.
Trigger
Polling
Try It
New Orders
Triggers when a new order is created.
Trigger
Polling
Try It
- Product PIDs
  Required
Action
Write
- Product Pid
  Required
- Option Value
  Required
Action
Write
- Product PID
  Required
- Variants (JSON)
  Required
Action
Write

- Product pid
  Required
- Title
  Required
- Barcode
- Cost
- Selling Price
  Required
- SKU
- Remote Id
  Required
Action
Write
- Product Pid
  Required
Action
Write

- Product PID
  Required
- Tag PID
  Required
Action
Write
- Products (JSON)
  Required
Action
Write
- Product pid
  Required
- Title
  Required
- Body
  Required
- Status
  Required
Action
Write
- Product pid
  Required
- Variant Pid
  Required
- Title
  Required
- SKU
  Required
- Barcode
  Required
- Cost
  Required
- Selling Price
  Required
Action
Write
- Type
  Required
Action
Search
- Remote Id
  Required
Action
Search
- Customer Pid
  Required
Action
Search
- Product Pid
  Required
Action
Search
- Product Pid
  Required
Action
Search
- Search
Action
Search
- Product PID
  Required
Action
Search
- Limit
Action
Search
- Status
  Required
- Subject
  Required
- Tags
- External ID
- Channel
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
- Via
  Required
Action
Write

New Customer Created (Webhook)
Triggers when a new customer is created in your admin portal. The webhook will be automatically registered with your admin portal when you publish this Zap. No manual setup required!
Trigger
Instant
Try It
New Product
Triggers when a new product is created.
Trigger
Polling
Try It
- Product PID
  Required
- Tax Category ID
  Required
- Shop PID
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone
  Required
- Customer Type
  Required
- Currency
  Required
- User Id
- Identification Number
Action
Write
- body
  Required
- title
  Required
- Tags
- slug
  Required
- Status
  Required
- remote_id
  Required
Action
Write
- Image Pid
  Required
Action
Write
- Product Pid
  Required
- Variant Pid
  Required
Action
Write
- Product ID
  Required
Action
Write
- Product PID
  Required
- Variants (JSON)
  Required
Action
Write
- Product PID
  Required
- Options (JSON)
  Required
Action
Write
- Product PID
  Required
- Image File(s)
  Required
Action
Write
- Search
- Sort By
- Descending
- Per Page
- Page
- Field Search
Action
Search
- Search
Action
Search
- Order Pid
  Required
Action
Search
- Search
Action
Search
- Product Pid
  Required
Action
Search
- Search
Action
Search
- Limit
Action
Search
- Customer Pid
  Required
- First name
  Required
- Last name
  Required
- Email
  Required
- Customer Type
  Required
- Currency
  Required
- Phone
  Required
- User ID
- Identification number
Action
Search
- Ticket ID
  Required
- Channel
  Required
- Via
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Sharpei and Gorgias to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Sharpei to Gorgias integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Sharpei

Sharpei enables merchants to offer recommerce solutions from their sales channel, giving optionality at checkout.

HelpHelp

Related categories

eCommerce

About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.