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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Attendee" from Gainsight Customer Communities.

Add your action

An action happens after the trigger—such as "Add an Identity to a Member" in Orbit.

You’re connected!

Zapier seamlessly connects Gainsight Customer Communities and Orbit, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Attendee
Triggers when a new attendee has signed up to an event.
Trigger
Instant
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- Content Type
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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Updated Idea Status
Triggers when an ideation status has changed.
Trigger
Instant
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- User ID
  Required
Action
Write

- Topic ID
  Required
- Topic content type
  Required
- Moderator ID
  Required
- Moderator tag name
  Required
Action
Write
- User ID
  Required
- Points
  Required
Action
Write

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- ID
  Required
Action
Search
- Activity Types
- Activity Tags
- Member Tags
- Activity Keywords
- Include activities from your teammates?
Trigger
Instant
Try It
- Member Slug
  Required
- Source
  Required
- Name
- Source Host
- Username
- UID
- Email
- URL
Action
Write
- Name
- Email
- Twitter Handle
- GitHub handle
- DEV profile
- Bio
- LinkedIn profile
- Orbit Level
- Preferred Pronouns
- Tags to Add
- Location
- Shipping Address
- URL
- Company
- Title
- Birthday
- Teammate
- TShirt Size
- Tags
Action
Write
- Program Public UUID
  Required
- Form Response
  Required
Action
Write
- ID
  Required
Action
Search

- Content Type
- Category
Trigger
Instant
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- Content Type
- Category
Trigger
Instant
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Reported Post
Triggers when a post is reported.
Trigger
Instant
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Updated Topic Moderator Tags
Triggers when a specified moderator tag is updated.
Trigger
Instant
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- HTTP method
  Required
Action
Write
- User ID
  Required
Action
Write
- User ID
  Required
- Topic ID
  Required
- Topic Content Type
  Required
- Reply Content
  Required
Action
Write
- Moderator Tag
  Required
Action
Search
- SearchBy
  Required
Action
Search
New Member
Triggers when a new member is created in your workspace.
Trigger
Instant
Try It
- Activity Title
  Required
- Activity Description
- Activity Type
- Activity Type Key
- Activity Link Text
- Activity Link
- Activity Weight
- Activity Properties
- Occurred at
- Key
- New or Additional Member Tags
- Remove and Replace Existing Member Tags
- Member Email
- Member GitHub Handle
- Member Twitter Handle
- Member Name
- Member Company
- Member Shipping Address
- Member Bio
- Member Title
- Member Pronouns
- Member Location
- Member Birthday
- Member T-Shirt Size
- Member Teammate
- Custom Identity Name
- Custom Identity Source
- Custom Identity Source Host
- Custom Identity Username
- Custom Identity Email
- Custom Identity User ID
- Custom Identity Link
Action
Write
- Member Slug or ID
  Required
- Note
  Required
Action
Write
- Member ID
  Required
- Name
- Shipping Address
- T-Shirt
- Add New Tags
- Replace all Tags
- Biography
- Birthday
- Company
- Title
- Location
- Pronouns
- Slug
- URL
- GitHub
- Twitter
- Email
- LinkedIn
- DEV
Action
Write
- Source
  Required
- Username
- Email address
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Gainsight Customer Communities and Orbit to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Gainsight Customer Communities to Orbit integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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Related categories

Customer Support

About Orbit

Grow your community and prove ROI with Orbit, the community experience platform for delivering stellar member experience.

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