Connect Jira Service Management and Flash (by Velora AI) to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Jira Service Management with Flash (by Velora AI) - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Add Feedback" in Flash (by Velora AI).

You’re connected!

Zapier seamlessly connects Jira Service Management and Flash (by Velora AI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
- Feedback
  Required
- Title
- Source
- Upvote
- Downvote
- Contact Name
- Contact Email
- Contact Handle
- Contact Handle Type
- Company Name
- Company Domain
- Feedback at
Action
Write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Title
  Required
- Transcript
  Required
- Source Type
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and Flash (by Velora AI) to integrate crucial parts of your business

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Provide world-class support with a little help from automation

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The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Flash (by Velora AI)

Flash (by Velora AI) is an AI copilot for PLG B2B SaaS product teams.