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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Emarsys with Infobip - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Automation Center Node" from Emarsys.

Add your action

An action happens after the trigger—such as "Send SMS Message" in Infobip.

You’re connected!

Zapier seamlessly connects Emarsys and Infobip, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Automation Center Node Tags
  Required
Trigger
Instant
Try It
- Action
  Required
- Contact Identifier
  Required
Action
Write
- Contact Identifier
  Required
- Action
  Required
Action
Search or write
- Number
  Required
Trigger
Instant
Try It
- From
  Required
- To
  Required
- Text
  Required
- Rich Viber message
- Is message promotional?
Action
Write

- From
  Required
- To
  Required
- Template
  Required
Action
Write

- Contact Identifier
  Required
Action
Write
- Contact Identifier
Action
Search
- Number
  Required
Trigger
Instant
Try It
- From
  Required
- To
  Required
- Text
  Required
- Notify URL
Action
Write
- From
- To
  Required
- Text
  Required
- Select message language
Action
Write

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Connect Emarsys and Infobip to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Infobip on the Zapier blog

Make work flow with AI

Level up your Emarsys to Infobip integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Emarsys + Infobip integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Emarsys and Infobip

How do I set up the Emarsys and Infobip integration?

Setting up the Emarsys and Infobip integration involves selecting Infobip as your action app in our platform after triggering actions from Emarsys. We provide a step-by-step interface where you can choose specific triggers from Emarsys, such as 'Contact Added' or 'Email Opened', and map them to actions in Infobip like sending an SMS or pushing a notification.

What are the main triggers available for Emarsys within this integration?

Emarsys provides several triggers for this integration, including events like 'Contact Added', 'Purchase Completed', 'Email Clicked', and 'Web Form Submitted'. These triggers allow you to initiate communication workflows via Infobip automatically.

Can I send automated SMS through Infobip using data from Emarsys?

Yes, you can automate SMS messages through Infobip by setting up a trigger from Emarsys. For example, trigger an SMS when a new contact is added to your Emarsys database or when someone completes a purchase.

Is it possible to send personalized messages using this integration?

We enable you to personalize your communications by utilizing data fields from Emarsys when setting up your message templates in Infobip. This means that any information captured in Emarsys can be used for personalizing SMS or push notifications sent via Infobip.

How can errors be handled during the automation process?

Our platform provides logging and alert features to manage errors during automations. If there is an issue, such as a failure in delivering an SMS via Infobip, we log the error and give you options for retries or alternative actions.

Are there any predefined templates available for integrating these two platforms?

Yes, we offer predefined templates that simplify the integration of common workflows between Emarsys and Infobip. These templates include configurations for popular use cases such as welcome messages or order confirmations.

What kind of support does your platform offer for managing the integration?

We provide comprehensive support including detailed documentation, tutorials, and customer service assistance to help manage your integrations between Emarsys and Infobip effectively. Our support team is also available to address any technical issues that arise.

About Emarsys

Emarsys is a marketing platform that enables personalized, one-to-one interactions between marketers and customers across all channels.

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Related categories

Marketing

About Infobip

Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.