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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Deleted Contact" from DialLink.

Add your action

An action happens after the trigger—such as "Enroll a User Into a Course" in SkyPrep.

You’re connected!

Zapier seamlessly connects DialLink and SkyPrep, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Deleted Contact
Triggers when a contact is deleted.
Trigger
Instant
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New Inbound Call
Triggers when a new inbound call is complete.
Trigger
Instant
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New Outbound Call
Triggers when a new outbound call is complete.
Trigger
Instant
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New Voicemail
Triggers when a new voicemail is created.
Trigger
Instant
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- First name
- Last name
- Company name
- Address line 1
- Address line 2
- City
- State
- Country
- Zip
- Should the contact be shared?
- Should the contact be created as favorite?
- Allow duplicates?
Action
Write

- Contact identifier
  Required
Action
Write
- First name
- Last name
- Email
- Phone number
Action
Search

- Course ID
  Required
Trigger
Polling
Try It
- Course ID
- User Email
- User ID
Action
Write
- Email
  Required
- First Name
- Last Name
- Work Phone
- Cell
- Address Line 1
- Address Line 2
- City
- State
- Zip
- Country
- Admin
- Password
- Enable Email Notifications
- Card No
- Company
- Manager
- Send Login Information
- Title
- Custom Attribute 0
- Custom Attribute 1
- Custom Attribute 2
- Custom Attribute 3
- Custom Attribute 4
- Custom Attribute 5
- Custom Attribute 6
- Custom Attribute 7c
- Custom Attribute 8
- Custom Attribute 9
- Custom Attribute 10
Action
Write

New Contact
Triggers when a new contact is created.
Trigger
Instant
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New Message
Triggers when a new message is successfully received or sent.
Trigger
Instant
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New Undelivered Message
Triggers when a new message is undelivered or failed.
Trigger
Instant
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Updated Contact
Triggers when a contact is updated.
Trigger
Instant
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- Source phone number
- Target phone number
  Required
- Message body
  Required
- Attachment URL
Action
Write
- Contact identifier
  Required
- First name
- Last name
- Company name
- Address line 1
- Address line 2
- City
- State
- Country
- Zip
- Should the contact be shared?
- Should the contact be created as favorite?
- Allow duplicates?
Action
Write
- Course ID
  Required
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User Group ID
  Required
- User ID
  Required
Action
Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect DialLink and SkyPrep to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your DialLink to SkyPrep integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About DialLink

DialLink is a powerful, flexible, and affordable cloud phone system, perfect for separating work and personal calls with advanced features

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Related categories

Phone & SMS

About SkyPrep

SkyPrep is an LMS that allows you to easily host, deliver, and track all your training.