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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Item" from Craft.

Add your action

An action happens after the trigger—such as "Add Action to Project" in FacileThings.

You’re connected!

Zapier seamlessly connects Craft and FacileThings, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Item Type
- Product
  Required
Trigger
Polling
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Action Set to Done
Triggers when an action is set as done.
Trigger
Instant
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New Action
Triggers when new action is captured.
Trigger
Instant
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Action Updated
Triggers when action text or notes are updated.
Trigger
Instant
Try It
- Text
  Required
- Notes
- External ID
Action
Write

- Name
  Required
Action
Write

- Product
  Required
- Item
- Item Type
  Required
- Sprint
  Required
- Version
  Required
- Title
  Required
- Epic
- Description
- Source
- Source ID
- Priority
  Required
- Team
- Person
- Column
- Estimation Value
- Time Spent Value
- Images Url
- Attachments
- Effort
- User Value
- Story Points
- Kano
- Labels
- Is Released
Action
Write
Action Moved
Triggers when an action moves from one list to another.
Trigger
Instant
Try It
New Project
Triggers when a new project is created.
Trigger
Instant
Try It
- Project
  Required
- Text
  Required
- Notes
- External ID
Action
Write
- ID
- External ID
Action
Write
- ID
- External ID
- Text
  Required
- Notes
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Craft and FacileThings to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Craft to FacileThings integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Craft

Craft is a single and collaborative place for product managers to work.

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Related categories

Product Management

About FacileThings

FacileThings is a personal management tool to organize tasks and projects following the Getting Things Done (GTD) methodology.