Connect FaceUp and Common Room to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from FaceUp.

Add your action

An action happens after the trigger—such as "Add Activity From Third Party Source" in Common Room.

You’re connected!

Zapier seamlessly connects FaceUp and Common Room, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Message
Triggers when a new message from a sender is created.
Trigger
Instant
Try It
New Report
Triggers when a new report is created.
Trigger
Instant
Try It
Segment Status List
List of Status for a Segment
Trigger
Polling
Try It
- Common Room Destination ID
  Required
- User ID
  Required
- Contact Full Name
- Contact First Name
- Contact Last Name
- Username
- Avatar
- Bio
- Email Address
- LinkedIn Username
- Github Username
- Twitter Handle
- Discord Username and Discriminator
- Contact Website
- Role
- Job Title
- Organization Name
- Organization Domain
- Country
- City
- Region
- Location
- Contact Tags
Action
Write
- Note
  Required
Action
Write

- Contact Identifier Type
  Required
- Contact Identifier
  Required
- Segment Status
Action
Write
- Common Room Destination ID
  Required
- User ID
  Required
- Custom Field
  Required
Action
Write

New Internal Comment
Triggers when a new internal comment is created.
Trigger
Instant
Try It
Custom Fields List
List of Custom Fields
Trigger
Polling
Try It
- Common Room Destination ID
  Required
- Unique Activity ID
  Required
- Activity Title
- Activity Content
- Timestamp
- Activity URL
- Activity Tags
- User ID
  Required
- Contact Full Name
- Contact First Name
- Contact Last Name
- Username
- Avatar
- Bio
- Email Address
- LinkedIn Username
- Github Username
- Twitter Handle
- Discord Username and Discriminator
- Contact Website
- Role
- Job Title
- Organization Name
- Organization Domain
- Country
- City
- Region
- Location
- Contact Tags
- Subsource Name
- Parent Activity ID
Action
Write
- Contact Identifier Type
  Required
- Contact Identifier
  Required
- Note
  Required
Action
Write
- Contact Identifier Type
  Required
- Contact Identifier
  Required
- Tags
  Required
Action
Write
- Contact Identifier Type
  Required
- Contact Identifier
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect FaceUp and Common Room to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your FaceUp to Common Room integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About FaceUp

FaceUp is a comprehensive whistleblowing platform, ethics hotline and HR tool.

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Related categories

Human Resources

About Common Room

Common Room is the intelligent community growth platform that helps you deepen relationships, build better products, and drive business impact.