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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Group" from Chatter.

Add your action

An action happens after the trigger—such as "Send Chat Message to Conversation" in Fuze.

You’re connected!

Zapier seamlessly connects Chatter and Fuze, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Group
Triggers when a new group is created.
Trigger
Polling
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- Topic
  Required
Trigger
Polling
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- Group
- Text
  Required
Action
Write
New Meeting
Triggers when a new meeting is created.
Trigger
Polling
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New Voicemail
Triggers when a new voicemail is available.
Trigger
Polling
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- Meeting Title
- Meeting Mode
  Required
- Meeting Start Time
  Required
- Meeting End Time
Action
Write
- Filename
  Required
- File
  Required
Action
Write

- Group
Trigger
Polling
Try It
New Topic
Triggers when a new topic is created.
Trigger
Polling
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New Call
Triggers when there's a new call.
Trigger
Polling
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New Meeting Recording
Triggers when a new meeting recording is available.
Trigger
Polling
Try It
- My Conversations
  Required
- Message
  Required
Action
Write
- Webhook URL
  Required
- Formatted Message
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Chatter and Fuze to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Chatter to Fuze integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Chatter

Chatter makes business processes social. Collaborate in real time, in context, from anywhere.

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Related categories

Team Collaboration

About Fuze

Fuze is an enterprise-grade Unified Communications as a Service (UCaaS) platform, enabling teams and individuals to chat, call, meet and content share effortlessly, anywhere on any device.