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Connect Chat Agents and ChatGPT (OpenAI) to unlock the power of automation

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Zapier makes it easy to integrate Chat Agents with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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Chat Agents
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Chat Agents
1. Choose trigger event
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ChatGPT (OpenAI)
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ChatGPT (OpenAI)
2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Lead Updates" from Chat Agents.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

You’re connected!

Zapier seamlessly connects Chat Agents and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Chat Agents triggers, actions, and search
    Chat Lead Updates

    Triggers when a existing lead is updated.

    Trigger
    Instant
    Try It
    • Message
    • Images
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Model
      Required
    • Analysis Type
      Required
    • Info_1
    Action
    Write
    • User Message
      Required
    • Model
      Required
    • Use Latest Stable Version
    • Memory Key
    • User Name
    • Assistant Name
    • Assistant Instructions
    • Max Tokens
    • Temperature
    • Top P
    • Info_2
    Action
    Write
    • Message
    • Image
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Info_1
    • Max Tokens
    • Model
      Required
    • Temperature
    Action
    Write
    • Copy
    • Moderation Model
      Required
    • Text to be classified
      Required
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Chat Agents and ChatGPT (OpenAI) to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your Chat Agents to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Chat Agents + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Chat Agents and ChatGPT (OpenAI)

How can I integrate Chat Agents with ChatGPT using your platform?

Integration involves setting up triggers and actions where ChatGPT serves as the action that executes based on specific triggers from the chat agents. The trigger could be a new message or a keyword that prompts action in ChatGPT.

What type of triggers are supported when integrating ChatGPT with a chat agent?

The triggers include receiving a new message, detecting specific keywords, or achieving certain conversational patterns that prompt an automated response from ChatGPT.

Do I need any technical background to set up the integration between Chat Agents and ChatGPT?

While some knowledge of your chat system’s functionalities is beneficial, our platform is designed to be user-friendly and guide you through connecting triggers to actions without needing deep technical expertise.

Can custom actions be created for ChatGPT during integration?

Yes, custom actions can be configured by defining unique conditions or responses that align with your operational requirements, allowing personalized interaction sequences.

How do we ensure data privacy when integrating our chat agents with ChatGPT?

We prioritize security by encrypting data transmission between platforms and providing tools to configure permissions ensuring that only authorized individuals have access to sensitive interactions.

Is there a limit on how many times a trigger can activate an action in the integration process?

The number of trigger activations can depend on your plan tier. Higher tiers allow for more frequent activations, ensuring seamless interaction without disruption during peak usage periods.

What should I do if I face issues during integration setup with ChatGPT?

Our support team is available to assist you at each step of the setup process. Detailed documentation and community forums are also accessible for troubleshooting common issues quickly.

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About Chat Agents
Chat Agents is a true human-managed 24/7 website live chat service provider.
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About ChatGPT (OpenAI)
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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