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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Issue" from Jira Software Cloud.

Add your action

An action happens after the trigger—such as "Create Inspection Edit Link" in SafetyCulture.

You’re connected!

Zapier seamlessly connects Jira Software Cloud and SafetyCulture, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Project
- Status
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- Issue
  Required
- User
Action
Write
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Write

- Format_info
- Issue
  Required
- Status
Action
Write
- Attachment ID
  Required
Action
Search

- Summary
- Key
- Fields
Action
Search
- JQL
  Required
- Fields
Action
Search
- Filter Name
- Owner Name
Action
Search
- Board
  Required
- Sprint
  Required
Action
Search
- Summary
- Key
- Fields
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Search or write
Any Inspection Completed (Advanced)
Triggers when any inspection is completed. Advanced provides additional fields.
Trigger
Polling
Try It
- Template
  Required
Trigger
Polling
Try It
- Inspection ID
  Required
Action
Write
- Inspection ID
  Required
Action
Write
- Template
  Required
Action
Write
- Email address
  Required
Action
Search

- JQL
- Order_by
Trigger
Polling
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Issue
  Required
- Time Spent
  Required
- Work Description
- Started Date
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Name
  Required
Action
Search
- Filter
  Required
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by Parameter
  Required
Action
Search
- Keyword
  Required
Action
Search
Action Created
Triggers when an action is created.
Trigger
Polling
Try It
Any Inspection Completed
Triggers when any inspection is completed.
Trigger
Polling
Try It
- Template Name
  Required
Trigger
Polling
Try It
- Inspection ID
  Required
- Export ID
  Required
Action
Write
- Inspection
  Required
- User ID(s)
- Group(s)
- User ID(s)
- Group(s)
- User ID(s)
- Group(s)
Action
Write
- Inspection ID
  Required
- Inspection report format
  Required
- Report layout
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect Jira Software Cloud and SafetyCulture to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Jira Software Cloud on the Zapier blog

Learn how to automate SafetyCulture on the Zapier blog

Make work flow with AI

Level up your Jira Software Cloud to SafetyCulture integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Jira Software Cloud + SafetyCulture integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Cloud and SafetyCulture

How can we trigger an action in Jira Software Cloud from SafetyCulture?

You can trigger an action in Jira Software Cloud from SafetyCulture by setting up specific triggers like a new inspection being completed or an audit score reaching a certain threshold. These triggers can automatically create or update issues in Jira.

Is it possible to create a Jira issue from a SafetyCulture inspection?

Yes, it's possible to create a Jira issue directly from a SafetyCulture inspection. By configuring the integration, your completed inspections in SafetyCulture can automatically generate new issues in Jira with relevant details.

What actions in SafetyCulture can be triggered by updates in Jira Software Cloud?

When an issue is updated or moved to a different status in Jira Software Cloud, it can trigger actions such as sending notifications or starting workflows within SafetyCulture based on the integration settings.

Can we sync comments between Jira and SafetyCulture?

Currently, syncing comments directly between Jira and SafetyCulture isn't supported. However, you may be able to use custom fields and detailed descriptions to ensure all necessary information is conveyed between the two platforms.

Are there any limitations on what fields are mapped between SafetyCulture and Jira?

There might be some limitations based on field types and data structures between the two platforms. It's important to check which specific fields are supported for mapping during integration setup.

How do we handle authentication for the integration between these platforms?

Authenticating our integration requires you to connect both accounts securely using OAuth 2.0 protocols, ensuring that your data remains protected throughout the process.

Can workflow transitions in Jira initiate actions within SafetyCulture?

Yes, workflow transitions such as status changes or field updates in Jira can initiate specific actions within SafetyCulture. It requires setting up the right triggers within our system.

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

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Related categories

Project Management

About SafetyCulture

SafetyCulture (formerly iAuditor) is a business platform to conduct inspections, capture issues, manage tasks, communicate clearly and train working teams.