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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Feedback" from Hearme CXM platform.

Add your action

An action happens after the trigger—such as "Create Discussion" in Knowa.

You’re connected!

Zapier seamlessly connects Hearme CXM platform and Knowa, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Feedback
Triggers when a new feedback is sent from a Hearme station device.
Trigger
Instant
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- Note
- Organisation
Trigger
Instant
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- Note
- Organisation
Trigger
Instant
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- Organisation
Trigger
Instant
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- Organization
Trigger
Instant
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- Organisation
  Required
Trigger
Instant
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- Organisation
Action
Write

- Organisation
- New Discussion Title
- New Discussion Description
Action
Write
- Organisation
  Required
- Name
  Required
- Date & start time
  Required
- Tag
- Location
Action
Write
- Organisation
  Required
- Space Name
  Required
Action
Write

- Customer Id
  Required
- Customer Name
  Required
- Device Id
  Required
Action
Write
- Note
- Organisation
Trigger
Instant
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- Note
- Organisation
  Required
Trigger
Instant
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- Organisation
Trigger
Instant
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- Note
- Organisation
- Message action
Trigger
Instant
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- Organisation
- Discussion Title
  Required
- Optional Description
Action
Write
- Organisation
Action
Write
- Organisation
- Group Name
  Required
Action
Write
- Organisation
- Message
  Required
- URL
- Filename
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Hearme CXM platform and Knowa to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Hearme CXM platform to Knowa integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Hearme CXM platform

Hearme is a software solution which helps enterprises collect responses from customers after they bought a product or service.

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Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Knowa

Knowa is a board governance tool to meet, collaborate and access board information in one place