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Drupal
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Drupal
1. Choose trigger event
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Zoho CRM
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Zoho CRM
2. Choose action
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1. Select the event
Setup
Test
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Drupal
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Content" from Drupal.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Drupal and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • ContentType
      Required
    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • ContentType
      Required
    • Title
      Required
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It

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Connect Drupal and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your Drupal to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Drupal + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Drupal and Zoho CRM

How do I connect Drupal with Zoho CRM?

To connect Drupal with Zoho CRM, you can use a third-party integration tool like Zapier. First, ensure that both your Drupal site and Zoho CRM account are set up and running. Then, choose triggers on your Drupal site, such as 'New User Registration' or 'Form Submission,' to automatically create or update leads in Zoho CRM using corresponding actions like 'Create Lead' or 'Update Lead.'

What triggers are available for integration between Drupal and Zoho CRM?

When integrating Drupal with Zoho CRM, common triggers might include events such as ‘New Node Created,’ ‘User Registration,’ or ‘Form Submission’ in Drupal. These triggers can initiate actions in Zoho CRM like creating or updating a lead or contact.

Can I customize which data is sent from Drupal to Zoho CRM?

Yes, you have control over the data mapping between Drupal and Zoho CRM. When setting up the integration, you can specify which fields from your Drupal site should be linked to specific fields in Zoho CRM. This ensures that only relevant data is transferred during the trigger event.

Is it possible to update existing records in Zoho CRM through this integration?

Absolutely, our integration allows you to update existing records in Zoho CRM. For example, when a user updates their profile information on Drupal, it can trigger an action to update the corresponding contact details in your Zoho CRM database.

How do zoho crm actions correspond to drupal triggers?

Drupal triggers such as 'New Comment Added' or 'User Profile Updated' can be connected with relevant actions like ‘Add Note’ or ‘Update Contact’ in Zoho CRM. You set these correspondences during setup so that each action aligns with a specific trigger.

What are some common issues faced during integration and how can they be resolved?

Common issues include mismatched field types between platforms or incorrect API configurations. We recommend double-checking API keys, ensuring field type compatibility—like text vs numeric—and verifying that all required fields have been mapped properly. Additionally, check access permissions on both systems.

Does integrating with zoho crm affect my drupal website's performance?

Typically, integrating with Zoho CRM should not significantly impact your website's performance as integrations run asynchronously. However, it's essential to monitor server resources and optimize any slow-running processes within your integrations.

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About Drupal
Drupal is an open source content management platform powering millions of websites and applications.
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