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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Run Python" from Code by Zapier.

Add your action

An action happens after the trigger—such as "Send a Team SMS" in Spoke Phone.

You’re connected!

Zapier seamlessly connects Code by Zapier and Spoke Phone, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write
Call Answered
Triggers when a call is answered.
Trigger
Instant
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Contact Added and Assigned to Call
Triggers when a new contact is added in Spoke, and assigned to a call.
Trigger
Instant
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Call Ended
Triggers when a call has ended.
Trigger
Instant
Try It

Call Note Created
Triggers when a note is logged against a call.
Trigger
Instant
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Call Recording Available
Triggers when a call recording is available for download.
Trigger
Instant
Try It

Conversation Closed
Triggers when a conversation is closed by a user or timer.
Trigger
Instant
Try It
Conversation Message Created
Triggers when a message is sent/received.
Trigger
Instant
Try It
- Recipient Phone Number
  Required
- Team Phone Number
  Required
- Message Body
  Required
- Conversation Name
- Routing Action
- List of Users to Assign
- Claim Rule
Action
Write

- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write
Contact Assigned to Call
Triggers when a Spoke user assigns a contact to a call.
Trigger
Instant
Try It
Contact Updated and Assigned to Call
Triggers when a new number is added to a contact while assigning them to a call.
Trigger
Instant
Try It
Form Submitted to a Call
Triggers when a disposition form is submitted from a specific call.
Trigger
Instant
Try It
Call Not Answered
Triggers when a call goes unanswered.
Trigger
Instant
Try It
Call Started
Triggers when a new call starts.
Trigger
Instant
Try It
Conversation Inactive
Triggers when conversations go idle (e.g. participants stop sending back-and-forth messages).
Trigger
Instant
Try It
Voicemail Available
Triggers when a voicemail is left and available for download.
Trigger
Instant
Try It
- Sender Phone Number
  Required
- Recipient’s Phone Number
  Required
- Message Body
  Required
Action
Write

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Code by Zapier and Spoke Phone to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Code by Zapier on the Zapier blog

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About Code by Zapier

Write custom Python or Javascript code in response to any data from any service! Transform, mutate, customize or even do custom HTTP in a native and familiar environment.

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About Spoke Phone

Spoke Phone is a Flexible Cloud Phone System providing business calls, SMS, and WhatsApp conversations that integrate anywhere.

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