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ChatBot
ChatBot
1. Choose trigger event
Glean
Glean
2. Choose action
1. Select the event
Setup
Test
ChatBot
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message" from ChatBot.
Add your action
An action happens after the trigger—such as "Delete Document from Index" in Glean.
You’re connected!
Zapier seamlessly connects ChatBot and Glean, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Message
Triggers when a user sends a message that triggers the chosen interaction.
Try ItTriggerInstant - DatasourceRequired
- Object TypeRequired
- Document IDRequired
- Version
ActionWrite- Event Type/ActionRequired
- Tracking TokensRequired
ActionWrite- Document Info (URL or ID)Required
- Query
- Preferred Summary Length
ActionWrite
- Building Your Query
- Enter your query here. Please test your query in the Glean search bar first.Required
- Suggested fields
- Number of query results (Suggested)
- Use advanced search fields?
Try ItTriggerPolling- DatasourceRequired
- UploadId
- Title
- Filename
- Container
- ContainerDatasourceId
- ContainerObjectType
- Document_datasource
- ObjectType
- ViewURL
- Id
- Summary_mimeType
- Summary_textContent
- Summary_binaryContent
- Body_mimeType
- Body_textContent
- Body_binaryContent
- Author_email
- Author_datasourceUserId
- Author_name
- Owner_email
- Owner_datasourceUserId
- Owner_name
- Permissions_allowedUsers_email
- Permissions_allowedUsers_datasourceUserId
- Permissions_allowedUsers_name
- Permissions_allowedGroups
- Permissions_allowedGroupIntersections_requiredGroups
- Permissions_allowAnonymousAccess
- Permissions_allowAllDatasourceUsersAccess
- CreatedAt
- UpdatedAt
- UpdatedBy_email
- UpdatedBy_datasourceUserId
- UpdatedBy_name
- Tags
- Interactions_numViews
- Interactions_numLikes
- Interactions_numComments
- Status
- AdditionalUrls
- Comments_id
- Comments_author_email
- Comments_author_datasourceUserId
- Comments_author_name
- Comments_content_mimeType
- Comments_content_textContent
- Comments_content_binaryContent
- Comments_createdAt
- Comments_updatedAt
- Comments_updatedBy_email
- Comments_updatedBy_datasourceUserId
- Comments_updatedBy_name
- CustomProperties_name
- CustomProperties_value
ActionWrite- Activity Type/ActionRequired
- TimestampRequired
- Document URLRequired
- ID
- Body Content
- Datasource Instance
- Datasource
- Instance Only Name
- Duration
- Query
- Referrer
- Title
- Truncated
ActionWrite- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
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Connect ChatBot and Glean to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate ChatBot on the Zapier blog
Learn how to automate Glean on the Zapier blog
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