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Choose an Action

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Zapier makes it easy to integrate Smith.ai Chat with Chat Data - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Chat" from Smith.ai Chat.

Add your action

An action happens after the trigger—such as "Create a Chatbot" in Chat Data.

You’re connected!

Zapier seamlessly connects Smith.ai Chat and Chat Data, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot Name
  Required
- Source Text
- The model of the chatbot
  Required
- The custom backend endpoint
- The bearer token to authorize the customBackend
- URLs to scrape
Action
Write
- The ID of the chatbot
  Required
- Base prompt
  Required
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search

- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
- Message
  Required
- Conversation ID
- Base Model
- Base prompt
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Smith.ai Chat and Chat Data to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Smith.ai Chat to Chat Data integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Smith.ai Chat

Smith.ai Chat is a live chat + AI chatbot service. Capture more quality leads for your businesses via web chat, text message, and Facebook.

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Related categories

Customer Support

About Chat Data

Chat Data let you create AI chatbot with live chat escalation based on either your own knowledge base, backend endpoint or curated medical chat data sets.