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1. Choose trigger event
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2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Synchronized Call" from c2a.

Add your action

An action happens after the trigger—such as "Create New Record" in CloudApper.

You’re connected!

Zapier seamlessly connects c2a and CloudApper, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • c2a triggers, actions, and search
    Synchronized Call

    Triggers when a call was synchronized.

    Trigger
    Instant
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  • c2a triggers, actions, and search
    Outgoing Call

    Triggers when a new outgoing call is created.

    Trigger
    Instant
    Try It
    • External id
    • Label
      Required
    • Description
    • Location
    • Fullday
    • Date from
    • Date to
    • Campaign
    • Whole organization
    • Tag list
    Action
    Write
    • Account
      Required
    • External ID
    • Name
    • Number
    • E-mail
    • Additional identifier 1
    • Additional identifier2
    • Additional identifier 3
    • Blocked all actions
    • Used to phone call
    • Used to sms
    • Used to vms
    • Used to fax
    • Used to email
    • Role list
    • Default
    • Active
    • Overwrite existing?
    Action
    Write
  • c2a triggers, actions, and search
    Unanswered Call

    Triggers when a unanswered Call is occurs.

    Trigger
    Instant
    Try It
    • External ID
    • Name
      Required
    • PESEL
    • NIP
    • REGON
    • KRS
    • NRB
    • Additional Identifier 1
    • Additional Identifier 2
    • Additional Identifier 3
    • Additional Identifier 4
    • Legal Personality
    • Relation Status
    • Trade
    Action
    Write
    • External ID
    • Subject Type
      Required
    • Subject ID
      Required
    • Address Type
    • Address Status
    • Street
    • City
    • Postcode
    • Country
    • Country Code
    • Province
    Action
    Write
    • External ID
    • Account
      Required
    • Campaign
    • Deal Type
    • Deal status
    • Deal Source
    • Deal Source Channel
    • Deal Category
    • Amount
    • Description
      Required
    • Scheduled at
      Required
    • Tag list
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect c2a and CloudApper to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your c2a to CloudApper integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.
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About c2a
The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
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About CloudApper
CloudApper is an app builder that lets you consolidate all of your business tools under a single mobile app, giving your employees instant access to everything they need to drive success.
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