Connect Bitrix24 CRM and Wati to unlock the power of automation
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Set up your first integration
Quickly connect Bitrix24 CRM to Wati with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Bitrix24 CRM with Wati - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Company Trigger" from Bitrix24 CRM.
Add your action
An action happens after the trigger—such as "Add a Contact" in Wati.
You’re connected!
Zapier seamlessly connects Bitrix24 CRM and Wati, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- EventRequired
Try ItTriggerInstant- EventRequired
Try ItTriggerInstant- EventRequired
Try ItTriggerInstant- Task Trigger (Add)
Fires when a new task is added.
Try ItTriggerInstant
- EventRequired
Try ItTriggerInstant- EventRequired
Try ItTriggerInstant- EventRequired
- Entity Type IdRequired
Try ItTriggerInstant- Task Trigger (Delete)
Fires when a task is deleted.
Try ItTriggerInstant
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Practical ways you can use Bitrix24 CRM and Wati
Create CRM contacts from WhatsApp.
When a new contact is created in Wati following a WhatsApp message, Zapier can add it automatically to Bitrix24 CRM. Business owners gain a complete, updated record in their CRM without manual data entry, improving customer relationship management.
Business OwnerSend WhatsApp messages for new leads.
When a new lead is added in Bitrix24 CRM, Zapier can use Wati to automatically send a WhatsApp message. This helps marketing teams engage with leads faster, reducing response times and boosting lead conversion rates.
Marketing & Marketing Ops
Frequently Asked Questions about Bitrix24 CRM + Wati integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Wati
How can I integrate Bitrix24 CRM with Wati?
You can integrate Bitrix24 CRM with Wati through our platform by setting up triggers and actions. This includes configuring triggers such as new contact creation in Bitrix24, which then automatically sends a WhatsApp message using Wati's platform.
What triggers are available for the Bitrix24 and Wati integration?
For Bitrix24, you can use triggers like 'New Contact Added', 'Deal Updated', or 'Task Created'. These can initiate actions in Wati such as sending a WhatsApp notification or messaging a specific contact.
What actions can be performed in Wati when triggered by events in Bitrix24?
When integrating with Bitrix24, you can perform various actions in Wati such as sending automated messages, creating new chat threads, or updating customer information based on the trigger event from Bitrix24.
Are there any prerequisites for connecting Bitrix24 CRM with Wati?
To connect Bitrix24 CRM with Wati, ensure both accounts are active and you have administrative access. You'll also need API credentials from both platforms to authenticate and configure the integration properly.
Can I customize the messages sent via Wati when triggered by Bitrix24 events?
Yes, you can customize messages. Our integration setup allows you to tailor the content of each message sent through Wati based on data fields from Bitrix24 events, ensuring personalized communication.
How do I troubleshoot issues with my Bitrix24 and Wati integration?
Start by checking your API credentials and connection status between both platforms. Ensure triggers are correctly configured and that there's no downtime on either side. Our support team is also available to assist with persistent issues.
Is there a limit to the number of actions that can be triggered between Bitrix24 and Wati?
While our platform supports extensive automation capabilities, there may be limitations based on your service plan with Bitrix24 or Wati. It's best to check these limits within your account details on both platforms.
