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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Review" from TrustRadius.

Add your action

An action happens after the trigger—such as "Add FAQ Item" in Aidbase.

You’re connected!

Zapier seamlessly connects TrustRadius and Aidbase, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Review
Triggers when a new review is published.
Trigger
Instant
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Chatbot Userdata Collected
Triggers when userdata is submitted through a chatbot.
Trigger
Instant
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Email Received
Triggers when a new email is received in Aidbase.
Trigger
Instant
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Email Status Changed
Triggers when an email's status is changed.
Trigger
Instant
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Ticket New Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when a ticket's status is changed.
Trigger
Instant
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- Video URL
  Required
Action
Write

- Title
  Required
- Description
Action
Write
Start Training
Starts a training job for a given knowledge.
Action
Write

New Visit
Triggers when a new visitor event occurs.
Trigger
Instant
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Email Priority Changed
Triggers when an email's priority is changed.
Trigger
Instant
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Email Sent
Triggers when a new email is sent from Aidbase.
Trigger
Instant
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Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Priority Changed
Triggers when a ticket's priority is changed.
Trigger
Instant
Try It
- Question
  Required
- Answer
  Required
- Source URL
- Categories
Action
Write
- Website URL
  Required
Action
Write
- Message
  Required
- Session ID
- Context
- ID
- Username
- Email
- Profile Image URL
- Reference ID
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect TrustRadius and Aidbase to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your TrustRadius to Aidbase integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About TrustRadius

TrustRadius is the most trusted review site for business technology. We help vendors harness and scale the true voice of their customers.

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Related categories

Event Management

About Aidbase

Aidbase is an AI-powered platform that helps businesses enhance self-serve and automate customer support.