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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Notify Answer" from Zadarma.

Add your action

An action happens after the trigger—such as "Upload Conversation Record" in SalesLens.

You’re connected!

Zapier seamlessly connects Zadarma and SalesLens, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Notify Answer
Triggers when a new "notify answer" is created.
Trigger
Instant
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Notify to Facebook Messenger
Triggeres when receiving message for facebook messenger.
Trigger
Instant
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Notify Out Answer
Triggers when a new "notify out answer" is created.
Trigger
Instant
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Notify Out Missed
Triggers when a new "notify out missed" is created.
Trigger
Instant
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Notify SMS
Triggeres when receiving sms.
Trigger
Instant
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- Callback phone number
  Required
- Internal number
  Required
Action
Write
- Customer Id
  Required
- content
  Required
Action
Write

- Lead Name
  Required
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Phone Number
  Required
Action
Write
- Phone Number
  Required
- Message
  Required
Action
Write
- Event Id
  Required
- Title
- Description
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
New Conversation
Triggers when a new conversation has been processed
Trigger
Instant
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- Select a Company
  Required
- Select an Employee
  Required
- Enter a Conversation Transcription
  Required
- Enter a Category for analysis
  Required
- Select a language for analysis
- Enter a Conversation Title
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write

Notify End
Triggers when a new "notify end" is created.
Trigger
Instant
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Notify Missed
Triggers when a new "notify missed" is created.
Trigger
Instant
Try It
Notify Out End
Triggers when a new "notify out end" is created.
Trigger
Instant
Try It
Notify Out Start
Triggers when a new "notify out start" is created.
Trigger
Instant
Try It
Notify Start
Triggers when a new "notify start" is created.
Trigger
Instant
Try It
- Customer Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Title
  Required
- Description
  Required
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
- Phone Number
  Required
Action
Write
- Facebook Messenger PSID
  Required
- Message text
  Required
- Sender full name
- Time
Action
Write
- Customer Id
  Required
- Customer Name
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Lead Id
  Required
- Lead Name
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Select a Company
  Required
- Select an Employee
  Required
- Enter a Record Download URL
  Required
- Enter a Category for analysis
- Select a language for analysis
- Enter record file extension
- The title of the conversation
- HTTP header for download URL
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Zadarma and SalesLens to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Zadarma to SalesLens integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Zadarma

Zadarma is a VOIP client for support and sales teams that helps agents increase their productivity.

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Related categories

Call Tracking

About SalesLens

SalesLens is an AI platform for real-time call quality scorecards..

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