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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "AI Voice Agent Data Generated for Call" from JustCall.

Add your action

An action happens after the trigger—such as "Create Brand" in Shopkit.

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Zapier seamlessly connects JustCall and Shopkit, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

AI Voice Agent Data Generated for Call
Trigger is only applicable for calls picked up by the JustCall AI Voice Agent and provides data associated with and collected by the Voice Agent.
Trigger
Instant
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Call Answered
Triggers when a call answered an queue.
Trigger
Instant
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Call Initiated
Triggers when a call initiated from JustCall.
Trigger
Instant
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[Legacy] Incoming Call
Triggers for a new incoming call
Trigger
Instant
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Incoming Caller Exits Queue
Triggers when an incoming call exits an queue.
Trigger
Instant
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Missed Call
Trigger when an incoming call is missed
Trigger
Instant
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Call Completed
Triggers when a call ends and gets logged in your JustCall call logs. (For voicemails use New Voicemail trigger)
Trigger
Instant
Try It

New Contact
Triggers when a new contact is added to your JustCall address book.
Trigger
Polling
Try It
[Legacy] New Text
Triggers when a new text is sent from (or received on) your JustCall numbers
Trigger
Polling
Try It
Call AI Report Generated (Sales Dialer)
Triggers when the AI-powered insights for a Sales Dialer call are generated
Trigger
Instant
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SMS Received
Triggers when an SMS is received in JustCall (incoming only)
Trigger
Instant
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Call Updated
Triggers when a call is updated(This event will only contain the keys for which the values of a call are actually updated).
Trigger
Instant
Try It
- Campaign
  Required
- Phone
  Required
- First Name
- Last Name
- Email
Action
Write
- Call Id
  Required
Action
Write
- Customer/Client Number
  Required
- JustCall Number
Action
Write
- Campaign ID
  Required
- Phone
  Required
Action
Write
- To Number
  Required
- From
  Required
- Body
  Required
- Date & Time
  Required
- Offset (in minutes)
Action
Write
- To Number
  Required
- From
  Required
- Body
  Required
Action
Write
- Contact id
  Required
- First Name
  Required
- Last Name
- Phone Number
  Required
- Email
- Company
- Notes
- Other Phone Label
- Other Phone Number
Action
Write
- phone
  Required
Action
Search
Client Created
Triggers when a new client is added to Shopkit.
Trigger
Instant
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Client Tag Added
Triggers when a tag is added to a client in Shopkit.
Trigger
Instant
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Client Wholesale Accepted
Triggers when a client’s wholesale request is approved in Shopkit.
Trigger
Instant
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Client Wholesale Revoked
Triggers when a client’s wholesale status is revoked in Shopkit.
Trigger
Instant
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Coupon Deleted
Triggers when a coupon is removed from Shopkit.
Trigger
Instant
Try It
Newsletter Subscribed
Triggers when a client subscribes to Shopkit’s newsletter.
Trigger
Instant
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Order Canceled
Triggers when an order gets canceled in Shopkit.
Trigger
Instant
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Order Change Status
Triggers when an order’s status is updated in Shopkit.
Trigger
Instant
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Order Deleted
Triggers when an order is removed from Shopkit.
Trigger
Instant
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Order Invoiced
Triggers when an invoice is generated for an order in Shopkit.
Trigger
Instant
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Order Payment Failed
Triggers when a payment attempt for an order fails in Shopkit.
Trigger
Instant
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Order Returned
Triggers when an order is marked as returned in Shopkit.
Trigger
Instant
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Order Tag Added
Triggers when a tag is added to an order in Shopkit.
Trigger
Instant
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Order Waiting Shipment
Triggers when an order is awaiting shipment in Shopkit.
Trigger
Instant
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Product Deleted
Triggers when a product is removed from Shopkit.
Trigger
Instant
Try It
Product Update Stock
Triggers when a product’s stock level is updated in Shopkit.
Trigger
Instant
Try It
- Title
  Required
- Active
  Required
- Description
- Handle
- Image URL
- Position
- Meta Description
- Meta Tags
- Page Title
Action
Write
- Name
  Required
- Email
  Required
- Company
- Fiscal ID
- Accepts Marketing
- Wholesale
- Internal Notes
- Delivery name
- Delivery phone
- Delivery address
- Delivery address extra
- Delivery zip code
- Delivery city
- Delivery country code
- Billing name
- Billing phone
- Billing address
- Billing address extra
- Billing zip code
- Billing city
- Billing country code
Action
Write
- Media URL
- File
Action
Write
- Title
  Required
- Price
  Required
- Categories
  Required
- Brand
- Handle
- SKU
- Barcode
- Price promo
- Promo show percentage
- Price on request
- Wholesale
- Price wholesale
- Wholesale_exclusive
- Status
- Shipping
- Shipping alone
- Featured
- New
- Promotion
- Description
- Excerpt
- Video URL
- File
- Tax
- Taxable
- Reduced rate
- Meta description
- Meta tags
- Page title
- Weight
- Origin Country
- Harmonized code
- Images
- Tags
- Stock enabled
- Stock quantity
- Stock backorder
- Stock show
- Stock sold single
- Stock notify
Action
Write
- URL
  Required
- Event
  Required
Action
Write
- Category ID
  Required
- Title
  Required
- Active
- Parent ID
- Description
- Handle
- Image URL
- Position
- Meta Description
- Meta Tags
- Page Title
Action
Write
- Coupon ID
  Required
- Limit
- Value
- Type
- Applies to
- Orders Over
- Category
- Product
- Date from
- Date to
Action
Write
- Product ID
  Required
- Title
- Price
- Categories
- Brand
- Handle
- Reference
- Barcode
- Price promo
- Promo show percentage
- Price on request
- Wholesale
- Price wholesale
- Wholesale exclusive
- Status
- Shipping
- Shipping alone
- Featured
- New
- Promotion
- Description
- Excerpt
- Video URL
- File
- Tax
- Taxable
- Reduced Rate
- Meta description
- Meta Tags
- Page title
- Weight
- Origin Country
- Harmonized code
- Images
- Tags
- Stock enabled
- Stock quantity
- Stock backorder
- Stock show
- Stock sold single
- Stock notify
Action
Write
- Product ID
  Required
- Option group ID
  Required
- Title
  Required
- Options
  Required
Action
Write
- Brand ID
- Handle
- Active
- Page
- Limit
Action
Search
- Hash
- Registered
- Cart
- Wishlist
- Accepts Marketing
- Banned
- Wholesale
- Tags
- Query
- Page
- Limit
Action
Search
- Media ID
- Checksum
- Type
- Query
- Page
- Limit
Action
Search
- Product ID
- Product IDs
- Handle
- Category
- Status
- Status alias
- SKU
- Featured
- New
- Query
- Page
- Limit
Action
Search
- product ID
  Required
- Option ID
Action
Search
- Query
  Required
- Fields
- Page
- Limit
Action
Search
- Tracking code
- Carrier
- Paid
- Status
- Date From
- Date to
- Query
- Page
- Limit
Action
Search
- Country Code
  Required
- Weight
- Value
Action
Search
- Webhook ID
- Active
- Event
Action
Search

Call AI Report Generated
Triggers when the AI-powered insights for a JustCall call are generated
Trigger
Instant
Try It
Call Completed (Sales Dialer)
Triggers when a call is completed in Sales Dialer.
Trigger
Instant
Try It
Call Updated (Sales Dialer)
Triggers when a call is updated in Sales Dialer(This event will only contain the keys for which the values of a call are actually updated).
Trigger
Instant
Try It
Incoming Caller Enters Queue
Triggers when an incoming call enters an queue.
Trigger
Instant
Try It
New Incoming Call
Triggers for a new incoming call
Trigger
Instant
Try It
New Appointment
Triggers when a new appointment is scheduled via JustCall Appointment Scheduler (Public Calendar)
Trigger
Polling
Try It
[Legacy] Call Ended
Triggers when a call ends and gets logged in your JustCall call logs. (For voicemails use New Voicemail trigger)
Trigger
Polling
Try It
SMS Sent or Received
Triggers when a new text is sent from (or received on) your JustCall numbers
Trigger
Instant
Try It
New Voicemail
Triggers whenever there is a new voicemail
Trigger
Instant
Try It
SMS Delivery Status Updated
Triggers when an outgoing SMS gets delivered
Trigger
Instant
Try It
SMS Sent
Triggers when an SMS is sent via JustCall (outgoing only)
Trigger
Instant
Try It
[Legacy] Call Updated
Triggers when you add/update notes and disposition codes for a particular call
Trigger
Instant
Try It
- Campaign
  Required
- Phone
  Required
- First Name
- Last Name
- Email
Action
Write
- Customer/Client Number
  Required
- JustCall Number
- Country Code
Action
Write
- firstname
  Required
- lastname
- phone
  Required
- email
- company
- notes
- Agent ID
Action
Write
- To Number
  Required
- From
  Required
- Body
- Media Links
  Required
Action
Write
- To Number
  Required
- From
  Required
- Body
  Required
- Media Links
  Required
Action
Write
- To Number
  Required
- From
  Required
- Body
  Required
Action
Write
- Contact ID
- phone
- email
Action
Search
Cart Abandoned
Triggers when a client abandons a cart in Shopkit.
Trigger
Instant
Try It
Client Deleted
Triggers when a client account is removed from Shopkit.
Trigger
Instant
Try It
Client Updated
Triggers when client details are updated in Shopkit.
Trigger
Instant
Try It
Client Wholesale Requested
Triggers when a client requests wholesale status in Shopkit.
Trigger
Instant
Try It
Coupon Created
Triggers when a new coupon is added to Shopkit.
Trigger
Instant
Try It
Coupon Updated
Triggers when coupon details are modified in Shopkit.
Trigger
Instant
Try It
Newsletter Unsubscribed
Triggers when a client unsubscribes from Shopkit’s newsletter.
Trigger
Instant
Try It
Order Change Payment
Triggers when an order’s payment method is changed in Shopkit.
Trigger
Instant
Try It
Order Created
Triggers when a new order is placed in Shopkit.
Trigger
Instant
Try It
Order Delivered
Triggers when an order is marked as delivered in Shopkit.
Trigger
Instant
Try It
Order Paid
Triggers when an order payment is completed in Shopkit.
Trigger
Instant
Try It
Order Pickup Available
Triggers when an order is ready for pickup in Shopkit.
Trigger
Instant
Try It
Order Sent
Triggers when an order is shipped in Shopkit.
Trigger
Instant
Try It
Order Updated
Triggers when order details are modified in Shopkit.
Trigger
Instant
Try It
Product Created
Triggers when a new product is added in Shopkit.
Trigger
Instant
Try It
Product Updated
Triggers when product details are modified in Shopkit.
Trigger
Instant
Try It
Shipping Expedited
Triggers when an order’s shipping is expedited in Shopkit.
Trigger
Instant
Try It
- Title
  Required
- Active
- Parent ID
- Description
- Handle
- Image URL
- Position
- Meta Description
- Meta Tags
- Page Title
Action
Write
- Code
  Required
- Limit
  Required
- Value
  Required
- Type
  Required
- Applies to
  Required
- Orders Over
- Category
- Product
- Date from
- Date to
Action
Write
- Order ID
  Required
Action
Write
- Product ID
  Required
- Title
  Required
- Options
  Required
Action
Write
- Brand ID
  Required
- Title
  Required
- Active
- Description
- Handle
- Image URL
- Position
- Meta Description
- Meta Tags
- Page Title
Action
Write
- Client ID
  Required
- Name
- Email
- company
- Fiscal ID
- Accepts marketing
- Wholesale
- Internal notes
- Delivery name
- Delivery phone
- Delivery address
- Delivery address extra
- Delivery zip code
- Delivery city
- Delivery country code
- Billing name
- Billing phone
- Billing address
- Billing address extra
- Billing zip code
- Billing city
- Billing country code
Action
Write
- Order ID
  Required
- Status
- Paid
- New order
- Invoice URL
- Invoice File
- Tracking URL
- Tracking Code
- Tracking Carrier
- Shipping URL
- AT Code
- Pickup Code
- Tags
- Order Note
- Client Note
- Notify Client
Action
Write
- Product ID
  Required
- Option ID
  Required
- Price
- Price promo
- Price on request
- Price wholesale
- Stock
- Shipping
- Weight
- SKU
- Barcode
- Image URL
- Active
Action
Write
- Metric
  Required
- Date From
- Date To
Action
Search
- Category ID
- Handle
- Active
- Parent
- Page
- Limit
Action
Search
- Coupon ID
- Coupon code
Action
Search
- Order ID
- Order IDs
- Status Alias
- Paid
- New
- Shipped
- Invoice
- Date Filter
- Date from
- Date to
- Date type
- Client email
- Client hash
- Coupon code
- Query
- Page
- Limit
Action
Search
- Product ID
  Required
Action
Search
- Product ID
  Required
- Option Group ID
Action
Search
- SKU
  Required
Action
Search
- Meta Field
Action
Search
- Meta Field
Action
Search

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate JustCall on the Zapier blog

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About JustCall

JustCall helps sales and support teams to connect easily with their leads & customers. We provide a cloud based service that allows you to make calls and send text messages.

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Related categories

Phone & SMS

About Shopkit

Shopkit is an e-commerce platform that helps merchants manage their online store, orders, and products efficiently.

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