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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Both Call" from Sangoma.

Add your action

An action happens after the trigger—such as "Add Contact to Sequence" in EngageBay Marketing.

You’re connected!

Zapier seamlessly connects Sangoma and EngageBay Marketing, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Both Call
Triggers when whether a New Inbound Call is received or A New Outbound is placed on your PBX.
Trigger
Instant
Try It
New Outbound Call
Triggers when a New Outbound Call is placed on your PBX.
Trigger
Instant
Try It
- Tag
  Required
Trigger
Instant
Try It
New Contact
Triggers when a new contact is added to your account upon confirmation (has completed any applicable double opt-ins).
Trigger
Polling
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New Event
Triggers when a new event is added to your account upon confirmation.
Trigger
Polling
Try It

New Task
Triggers when a new task is added in the EngageBay.
Trigger
Polling
Try It
- Field
Trigger
Instant
Try It

- List
  Required
- Limit
  Required
Trigger
Polling
Try It
- Properties
Trigger
Instant
Try It
Update Company
Triggers when a company is updated.
Trigger
Polling
Try It
Update Deal
Triggers when a deal is updated in your account.
Trigger
Polling
Try It
- Sequence
  Required
- Email
  Required
Action
Write
- Name
- Phone Number
- Email
  Required
- Timezone
- Start Time
  Required
- End Time
  Required
Action
Write
- Form
  Required
- Email
  Required
Action
Write
- Tag
  Required
- Email
  Required
Action
Write
- Email
  Required
Action
Write
- Search Query
  Required
- Email
  Required
- First Name
- Last Name
- Company
- Phone Number
- Phone Number (Work)
- Phone Number (Home)
- Phone Number (Mobile)
- Phone Number (Home Fax)
- Phone Number (Work Fax)
- Website
- Website (Skype)
- Website (Twitter)
- Website (Linkedin)
- Website (Facebook)
- Website (Xing)
- Blog
- Website (Google+)
- Website (Flickr)
- Website (GitHub)
- Website (Youtube)
- Role
- Tags
- Address
- City
- State
- Zip Code
- Country
Action
Search or write

New Inbound Call
Triggers when a New Inbound Call is received on your PBX.
Trigger
Instant
Try It
- Call UUID
  Required
Action
Search
New Company
Triggers when a new company is created.
Trigger
Polling
Try It
New Deal
Triggers when a new deal is added to your account upon confirmation.
Trigger
Polling
Try It
Get Owners
Trigger to get all owners.
Trigger
Polling
Try It
Get Tracks
Tigger to get all tracks.
Trigger
Polling
Try It
- Name
  Required
Trigger
Instant
Try It
- t_fields
Trigger
Instant
Try It
New Unsubscribe
Triggers when a user unsubscribes from your emails.
Trigger
Polling
Try It
Update Contact
Triggers when a contact is updates in your account.
Trigger
Polling
Try It
Update Task
Triggers when a task is added in the EngageBay.
Trigger
Polling
Try It
- Email
  Required
- First Name
- Last Name
- Company
- Phone Number
- Phone Number (Work)
- Phone Number (Home)
- Phone Number (Mobile)
- Phone Number (Home Fax)
- Phone Number (Work Fax)
- Website
- Website (Skype)
- Website (Twitter)
- Website (Linkedin)
- Website (Facebook)
- Website (Xing)
- Blog
- Website (Google+)
- Website (Flickr)
- Website (GitHub)
- Website (Youtube)
- Role
- Tags
- Address
- City
- State
- Zip Code
- Country
Action
Write
- Email
  Required
- Subject
  Required
- Priority
- Type
- Status
- Assignee
- Message
Action
Write
- Email
  Required
- Last Name
- Role
- First Name
- Company
- Phone Number
- Phone Number (Work)
- Phone Number (Home)
- Phone Number (Mobile)
- Phone Number (Home Fax)
- Phone Number (Work Fax)
- Website
- Website (Skype)
- Website (Twitter)
- Website (Linkedin)
- Website (Facebook)
- Blog
- Website (Xing)
- Website (Google+)
- Website (Flickr)
- Website (GitHub)
- Website (Youtube)
- Tags
- Address
- City
- State
- Zip Code
- Country
Action
Write
- Tag
  Required
- Email
  Required
Action
Write
- Search Query
  Required
Action
Search

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Connect Sangoma and EngageBay Marketing to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate EngageBay Marketing on the Zapier blog

Make work flow with AI

Level up your Sangoma to EngageBay Marketing integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Sangoma

Sangoma is a leading voice and Unified Communications (UC) solution provider.

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Related categories

Phone & SMS

About EngageBay Marketing

EngageBay is a simple, affordable all-in-one marketing and sales software built for small businesses.

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