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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Get Templates" from ZOKO.

Add your action

An action happens after the trigger—such as "Create or Update Issue" in Ducalis.io.

You’re connected!

Zapier seamlessly connects ZOKO and Ducalis.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Get Templates
Triggers when you need to get templates
Trigger
Polling
Try It
- Customer ID
  Required
- Tag
  Required
- Channel
Action
Write
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Endpoint url
  Required
- Сhallenge Token
- Events
  Required
Action
Write
- Customer ID
  Required
- Property ID
  Required
Action
Write

- Delivery ID
  Required
Action
Write
- Customer
  Required
Action
Write

- Product ID
  Required
Action
Write
- Agent ID
  Required
- Include teams
Action
Write
- Category ID
  Required
Action
Write
- Page
- Page Size
- Channel
  Required
- Include Assign
- Sort by
- Order by
Action
Write
- Message ID
  Required
Action
Write
- Order ID
  Required
Action
Write
- Webhook ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort_col
Action
Write
- Page number
- Size
- Sort Order
- Sorc Col
Action
Write
- Channel
  Required
- Recipient
  Required
- Type
  Required
- Message
- Caption
- Template ID
- Template Args
- Template Language
Action
Write
- Category ID
  Required
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Customer ID
  Required
- Tags
Action
Write
- Product ID
  Required
- Title
- Description
- Stock
- Taxable
- Price Includes Tax
- Vendor Id
- SKU Id
- Weight
- Weight Unit
- Tags
Action
Write
- Fill
Action
Search
- Include Agents
Action
Search
- Search
Action
Search

- Events
  Required
- Challenge Token
Trigger
Instant
Try It
- Title
- Description
- Shipping Amt
- Currency
Action
Write
- Customer ID
  Required
- Type of Property
- Title
- Description
- Messages
- Priority
Action
Write
- Category ID
  Required
Action
Write
- Customer ID
  Required
- Tag
  Required
- Channel
Action
Write
- Message ID
  Required
Action
Write
- IDs of messages to be deleted
  Required
Action
Write
- Webhook ID
  Required
Action
Write
- Cart ID
  Required
Action
Write
- Customer ID
  Required
Action
Write
- Customer ID
  Required
- Property ID
  Required
Action
Write
- Message ID
  Required
Action
Write
- Images
- Attributes
- Price
- Tax
- Product ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort Col
Action
Write
- Customer ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort Col
- Images
- Attributes
- Price
- Tax
Action
Write
- Id or Email
  Required
- First Name
- Last Name
- Email
- Role of agent
- Active
- Available
Action
Write
- Customer ID
  Required
- Property ID
  Required
- Type
- Title
- Description
- Priority
- Messages
Action
Write
- Order ID
  Required
- Status
- Description
- Created At
- Status At
Action
Write
- Webhook ID
  Required
- Webhook url
  Required
- Events
  Required
- Challenge Token
Action
Write
- Customer ID
  Required
Action
Search
- Search Field
Action
Search
- Board
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect ZOKO and Ducalis.io to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your ZOKO to Ducalis.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About ZOKO

ZOKO is a central hub for all your WhatsApp communication: Sales, Marketing and Customer Support from a single WhatsApp number.

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Related categories

Communication

About Ducalis.io

Ducalis is the prioritization tool to help your team make the most impactful things