- Support Automation
- AI Support Management
- AI-driven ticket updates
Using AI: track and update support ticket statuses
This automation category uses AI-driven workflows to automatically track, categorize, and update support ticket statuses in real time, reducing manual work and ensuring consistent ticket handling. It empowers teams with instant AI-generated summaries and insights, helping them prioritize urgent issues and identify emerging trends. By centralizing updates and notifications, it enhances team collaboration and accelerates resolution times.
Filter by common apps:
Jira Software Cloud
AI by Zapier
Slack
Syncro
Webhooks by Zapier
ChatGPT (OpenAI)
Zendesk
tawk.to
Google Chat
Schedule by Zapier
Zapier Tables
Email by Zapier
Atera
Microsoft Excel
- Notify team members of new Jira issues, analyze details with AI, and send summaries via Slack
- Analyze new support tickets in Syncro, generate actionable steps with AI, and update tickets via webhook
Analyze new support tickets in Syncro, generate actionable steps with AI, and update tickets via webhook
- Classify support requests with ChatGPT, and tag tickets in Zendesk
Classify support requests with ChatGPT, and tag tickets in Zendesk
- Analyze new support tickets, prioritize responses, and notify the support team in Google Chat
Analyze new support tickets, prioritize responses, and notify the support team in Google Chat
- Analyze support ticket data, identify trends, and send summary report via email
Analyze support ticket data, identify trends, and send summary report via email
- Categorize and log support tickets in Excel from Atera status changes
Categorize and log support tickets in Excel from Atera status changes
- Detect language of support tickets, tag them, and update Zendesk
Detect language of support tickets, tag them, and update Zendesk