- Support Automation
- AI Ticketing System
- AI-Powered Ticket Tracking
Using AI: track and manage ticket statuses in a centralized system
This automation category centralizes support ticket tracking by unifying requests from disparate channels into a single system enhanced with AI-driven insights and summaries. It automates ticket creation, status updates, and reporting, eliminating manual data entry and reducing response times. Real-time notifications and daily summaries ensure teams stay informed and can prioritize critical issues effectively.
Filter by common apps:
Schedule by Zapier
Code by Zapier
Google Sheets
Cody
Webhooks by Zapier
AI by Zapier
Airtable
Zendesk
Notion
Slack
Jira Software Cloud
Google AI Studio (Gemini)
Relevance AI
ConnectWise Manage
Filter by Zapier
Jotform
Zapier Tables
- Retrieve ticket statuses, process data, log results in Google Sheets, and generate responses with Cody
- Process repair ticket data from webhook, analyze information, and create record in Airtable
Process repair ticket data from webhook, analyze information, and create record in Airtable
- Summarize and update Zendesk ticket information in Notion database
Summarize and update Zendesk ticket information in Notion database
- Categorize and summarize tickets in Jira, analyze data, and send summary to Slack user
Categorize and summarize tickets in Jira, analyze data, and send summary to Slack user
- Generate ticket from user feedback, log it in Notion database
Generate ticket from user feedback, log it in Notion database
- Update ticket statuses and add comments in Zendesk from new tickets in Zendesk and Relevance AI
Update ticket statuses and add comments in Zendesk from new tickets in Zendesk and Relevance AI
- Triage service tickets in ConnectWise Manage, analyze content, and create actionable notes
Triage service tickets in ConnectWise Manage, analyze content, and create actionable notes
- Update helpdesk ticket status in Google Sheets from Jira Software Cloud, and analyze data with AI by Zapier
Update helpdesk ticket status in Google Sheets from Jira Software Cloud, and analyze data with AI by Zapier
- Process support requests from Jotform, analyze data with AI, and create records in Zapier Tables
Process support requests from Jotform, analyze data with AI, and create records in Zapier Tables