- Support Automation
- AI Ticketing System
- AI-Powered Ticket Tracking
Using AI: track and manage ticket statuses in a centralized system
This automation category centralizes support ticket tracking by unifying requests from disparate channels into a single system enhanced with AI-driven insights and summaries. It automates ticket creation, status updates, and reporting, eliminating manual data entry and reducing response times. Real-time notifications and daily summaries ensure teams stay informed and can prioritize critical issues effectively.
Filter by common apps:
 Zendesk Zendesk
 Notion Notion
 AI by Zapier AI by Zapier
 Slack Slack
 Jira Software Cloud Jira Software Cloud
 Webhooks by Zapier Webhooks by Zapier
 Storage by Zapier Storage by Zapier
 Code by Zapier Code by Zapier
 Google AI Studio (Gemini) Google AI Studio (Gemini)
 Schedule by Zapier Schedule by Zapier
 Google Sheets Google Sheets
 Cody Cody
 Airtable Airtable
 Relevance AI Relevance AI
 ConnectWise Manage ConnectWise Manage
 Filter by Zapier Filter by Zapier
- Summarize and update Zendesk ticket information in Notion database
- Categorize and summarize tickets in Jira, analyze data, and send summary to Slack userCategorize and summarize tickets in Jira, analyze data, and send summary to Slack user
- Triage support tickets, analyze sentiment and priority, update status and add notesTriage support tickets, analyze sentiment and priority, update status and add notes
- Generate ticket from user feedback, log it in Notion databaseGenerate ticket from user feedback, log it in Notion database
- Retrieve ticket statuses, process data, log results in Google Sheets, and generate responses with CodyRetrieve ticket statuses, process data, log results in Google Sheets, and generate responses with Cody
- Process repair ticket data from webhook, analyze information, and create record in AirtableProcess repair ticket data from webhook, analyze information, and create record in Airtable
- Update helpdesk ticket status in Google Sheets from Jira Software Cloud, and analyze data with AI by ZapierUpdate helpdesk ticket status in Google Sheets from Jira Software Cloud, and analyze data with AI by Zapier
- Update ticket statuses and add comments in Zendesk from new tickets in Zendesk and Relevance AIUpdate ticket statuses and add comments in Zendesk from new tickets in Zendesk and Relevance AI
- Triage service tickets in ConnectWise Manage, analyze content, and create actionable notesTriage service tickets in ConnectWise Manage, analyze content, and create actionable notes














