- Support Automation
- AI Support Management
- Instant Support Summaries
Using AI: organize and manage support issues
Automatically generating concise summaries for newly reported support issues helps teams stay informed and respond quickly without wading through lengthy ticket details. These automated digests highlight key information—error context, urgency, and next steps—directly in your communication channel. By reducing manual triage, teams can focus on resolution rather than information gathering.
Filter by common apps:
Microsoft Outlook
Filter by Zapier
ChatGPT (OpenAI)
Trello
Schedule by Zapier
Jira Software Cloud
AI by Zapier
Slack
Jira Software Server
Webhooks by Zapier
Formatter by Zapier
- Classify support emails, and create task cards in Trello
- Retrieve and analyze support issues from Jira, and send results to Slack
Retrieve and analyze support issues from Jira, and send results to Slack
- Summarize new Jira issues and send to Slack for quick reference
Summarize new Jira issues and send to Slack for quick reference
- Classify and label new Jira support tickets with AI analysis, find issue, and update issue
Classify and label new Jira support tickets with AI analysis, find issue, and update issue
- Summarize support requests, generate responses, and update Jira issues
Summarize support requests, generate responses, and update Jira issues