- Support Automation
- AI Ticket Management
- AI ticket alerts
Using AI: notify users of new support tickets for timely responses
This automation automatically notifies support teams when new tickets arrive, ensuring timely awareness and reducing response delays. By leveraging AI-driven triggers, it filters and prioritizes urgent inquiries, routing them instantly to the right channels. Teams can collaborate more effectively, maintain SLAs, and enhance customer satisfaction with proactive alerts and context-rich summaries.
Filter by common apps:
Zendesk
Filter by Zapier
Anthropic (Claude)
Slack
Freshservice
ChatGPT (OpenAI)
- Filter urgent Zendesk tickets, send message to Claude, and notify team on Slack
- Generate responses for new Freshservice tickets, and add notes using ChatGPT
Generate responses for new Freshservice tickets, and add notes using ChatGPT