- Support Automation
- AI Ticketing System
- AI Ticket Automation
Using AI: create and update support tickets based on incoming requests
This automation category leverages AI-powered workflows to automatically respond to new support tickets, categorize incoming requests, and log interactions without manual effort. It ensures timely, accurate replies and organizes ticket data for streamlined handling, reducing response times and human error. By integrating AI insights, teams resolve issues faster and maintain consistent service quality across support channels.
Filter by common apps:
Zendesk
Chatbase
Webhooks by Zapier
Filter by Zapier
AI by Zapier
Anthropic (Claude)
Sub-Zap by Zapier
DocsBot AI
HubSpot
Levity
ChatGPT (OpenAI)
- Generate replies for Zendesk tickets using Chatbase and add comments in Zendesk
- Capture phone call summary and update Zendesk ticket title with AI insights
Capture phone call summary and update Zendesk ticket title with AI insights
- Handle customer support tickets in Zendesk, filter inquiries, generate replies with Claude, and update ticket status
Handle customer support tickets in Zendesk, filter inquiries, generate replies with Claude, and update ticket status
- Process new Zendesk tickets, query DocsBot AI, and add responses to tickets
Process new Zendesk tickets, query DocsBot AI, and add responses to tickets
- Classify new HubSpot tickets, update status with Levity AI
Classify new HubSpot tickets, update status with Levity AI
- Identify spam tickets in Zendesk, analyze with AI, filter results, and update ticket status
Identify spam tickets in Zendesk, analyze with AI, filter results, and update ticket status
- Create new domain for support tickets, analyze data, send request, and add comment in Zendesk
Create new domain for support tickets, analyze data, send request, and add comment in Zendesk
- Create support tickets in Zendesk from form submissions, categorize with ChatGPT
Create support tickets in Zendesk from form submissions, categorize with ChatGPT
- Classify new HubSpot tickets, and update their status with ChatGPT
Classify new HubSpot tickets, and update their status with ChatGPT