Using AI: analyze incoming messages for sentiment and notify relevant parties

Automatically analyze the sentiment of incoming messages using AI and deliver tailored notifications to relevant teams or individuals to ensure timely responses and informed decision-making. By integrating email, chat, social media, and form platforms, the workflow filters messages based on positive, negative, or neutral tone and forwards concise summaries or alerts through preferred channels. This reduces manual monitoring, accelerates customer support and team collaboration, and helps organizations stay proactive in addressing feedback and critical issues.