- Customer Automation
- AI Customer Communication
- AI customer feedback insights
Using AI: analyze customer feedback and send insights
This automation workflow analyzes customer feedback and discussion data across multiple communication channels, then delivers actionable insights directly into your collaboration platform. It streamlines the process of capturing key takeaways, sentiment trends, and recommendations without manual data gathering. By automating insight generation and delivery, teams can rapidly respond to customer needs and improve product or service offerings.
Filter by common apps:
Webhooks by Zapier
Google AI Studio (Gemini)
Google Sheets
Delay by Zapier
Slack
AI by Zapier
Google Drive
Google Vertex AI
ChatGPT (OpenAI)
Schedule by Zapier
Microsoft Teams
Filter by Zapier
Agents
Code by Zapier
Gong
- Capture customer service interactions, evaluate responses with AI, and log results in Google Sheets
- Monitor Slack for new messages, analyze feedback, and send insights to user
Monitor Slack for new messages, analyze feedback, and send insights to user
- Analyze customer conversations in Google Drive, retrieve files, and generate insights with Google Vertex AI
Analyze customer conversations in Google Drive, retrieve files, and generate insights with Google Vertex AI
- Capture feedback from Slack, extract insights with ChatGPT, and store in Google Sheets
Capture feedback from Slack, extract insights with ChatGPT, and store in Google Sheets
- Summarize insights from Slack and send updates every hour
Summarize insights from Slack and send updates every hour
- Analyze chat messages in Microsoft Teams, filter keywords, and run insights with Agents
Analyze chat messages in Microsoft Teams, filter keywords, and run insights with Agents
- Capture customer feedback, analyze conversations, and deliver insights to Slack
Capture customer feedback, analyze conversations, and deliver insights to Slack
- Generate customer insight notes from Gong calls, send to Slack, and prompt Google AI Studio
Generate customer insight notes from Gong calls, send to Slack, and prompt Google AI Studio