- Support Automation
- Ticketing System
- Centralized Ticket Tracking
Track and manage ticket statuses in a centralized system
Centralize ticket status tracking by automatically capturing and updating ticket details from various sources into a single system. This automation ensures real-time visibility, reduces manual entry errors, and keeps every stakeholder informed without toggling between tools. Users gain consolidated insights, improve response times, and maintain consistent reporting across support channels.
Filter by common apps:
Jira Service Management
Formatter by Zapier
Microsoft Excel
Schedule by Zapier
Zendesk
Code by Zapier
Slack
Freshdesk
Filter by Zapier
Coda
Microsoft Outlook
Google Sheets
Zapier Tables
Microsoft SharePoint
Beacon
Webhooks by Zapier
HubSpot
Airtable
PandaDoc
Intercom
- Update ticket tracking in Excel with latest Jira Service Management request details
- Retrieve custom ticket statuses from Zendesk, process with code, and send summary to Slack
Retrieve custom ticket statuses from Zendesk, process with code, and send summary to Slack
- Update and track complaint tickets in Freshdesk, and log details in Coda
Update and track complaint tickets in Freshdesk, and log details in Coda
- Track ticket metrics from Microsoft Outlook emails, get data from Google Sheets, and update spreadsheet rows
Track ticket metrics from Microsoft Outlook emails, get data from Google Sheets, and update spreadsheet rows
- Track ticket activities in Zendesk and log them in Zapier Tables
Track ticket activities in Zendesk and log them in Zapier Tables
- Create new IT ticket in Beacon from new support ticket in Microsoft SharePoint
Create new IT ticket in Beacon from new support ticket in Microsoft SharePoint
- Update ticket status in HubSpot from webhook data, and find or create ticket
Update ticket status in HubSpot from webhook data, and find or create ticket
- Create and update records in Airtable from new Freshdesk tickets
Create and update records in Airtable from new Freshdesk tickets
- Notify user and update ticket in HubSpot when document is completed in PandaDoc
Notify user and update ticket in HubSpot when document is completed in PandaDoc