- Support Automation
- Ticket Management
- Instant ticket alerts
Notify team members when new tickets are assigned for communication
Automating team alerts for new ticket assignments ensures that critical issues are surfaced immediately to the right people, improving response times and collaboration. By automatically sending notifications through preferred communication channels, teams stay in sync without manual follow-ups. This streamlined process reduces missed tickets and enhances overall customer satisfaction.
Filter by common apps:
BoldDesk
Jira Software Cloud
Slack
Gravity Forms
PushAlert - Web Push Notifications
Email by Zapier
Formatter by Zapier
Zendesk
Quickbase
Microsoft Teams
Mojo Helpdesk
Filter by Zapier
Gmail
Simpletix
Thinkific
NeverBounce
LeadConnector
- Create note on ticket when new contact group is established in BoldDesk
- Notify team members in Slack when new Jira ticket is assigned to them
Notify team members in Slack when new Jira ticket is assigned to them
- Notify team members when new Gravity Forms ticket is submitted and send web push notification
Notify team members when new Gravity Forms ticket is submitted and send web push notification
- Notify the team in Slack when a ticket remains unassigned from an email
Notify the team in Slack when a ticket remains unassigned from an email
- Notify IT team in Microsoft Teams when a new Quickbase ticket is created and format details for clarity
Notify IT team in Microsoft Teams when a new Quickbase ticket is created and format details for clarity
- Notify team members via email when new unassigned Mojo Helpdesk ticket meets criteria
Notify team members via email when new unassigned Mojo Helpdesk ticket meets criteria
- Notify team members in Slack when a new ticket order is placed in Simpletix
Notify team members in Slack when a new ticket order is placed in Simpletix
- Notify team in Slack when new low ticket course purchase is made, verify email, and update contact
Notify team in Slack when new low ticket course purchase is made, verify email, and update contact
- Notify team in Slack and update Zendesk ticket for new company registration requests
Notify team in Slack and update Zendesk ticket for new company registration requests