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  1. Community Automation
  2. Community Support
  3. Support status alerts

Notify a community channel whenever a member updates support status providing recognition and engagement

This automation category streamlines community engagement by instantly notifying team members when a community member’s support status changes, ensuring timely recognition and follow-up. By automatically delivering real-time alerts to a chosen channel, it reduces manual monitoring and fosters proactive communication. This leads to higher member satisfaction, increased participation, and improved support coordination.

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