- Support Automation
- Ticket Management
- Automated ticket management
Manage customer support tickets by creating finding and updating statuses
This automation category streamlines the entire support ticket lifecycle by automatically creating, enriching, and updating ticket statuses based on external triggers. It ensures support teams stay informed of new inquiries, organizational context, and status changes without manual data entry. By centralizing ticket management, teams can deliver faster, more personalized customer service, reducing response times and avoiding missed updates.
Filter by common apps:
Webhooks by Zapier
Filter by Zapier
Zendesk
Notion
Google Sheets
Formatter by Zapier
Airtable
Pipedrive
ActiveCampaign
Dropbox
HubSpot
- Manage customer support tickets, filter requests, find tickets, and update statuses in Zendesk
- Capture customer enhancement requests from Zendesk, create item in Notion, and update ticket status
Capture customer enhancement requests from Zendesk, create item in Notion, and update ticket status
- Track customer support tickets in Google Sheets and create entries in Notion
Track customer support tickets in Google Sheets and create entries in Notion
- Track customer support issues in Notion, and update Zendesk tickets with relevant information
Track customer support issues in Notion, and update Zendesk tickets with relevant information
- Manage customer support tickets with Zendesk and Google Sheets data
Manage customer support tickets with Zendesk and Google Sheets data
- Update Zendesk ticket status based on Airtable project changes
Update Zendesk ticket status based on Airtable project changes
- Update Zendesk ticket status when Pipedrive deal is marked as closed
Update Zendesk ticket status when Pipedrive deal is marked as closed
- Manage customer support tickets, filter requests, tag contacts, and update ticket status
Manage customer support tickets, filter requests, tag contacts, and update ticket status
- Create and update support tickets in HubSpot from new Dropbox folder events
Create and update support tickets in HubSpot from new Dropbox folder events
